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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Summer 2012


babybear39
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i could not agree more babybear

 

i did not know of your medical condition yet you still grammer checked my dissertation

 

all 5000 words of it

 

thats what a sense of family is about

 

knowing their are people still out their in peoples time of need

 

no matter what the problem

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Any and all CAG meets have been and gone without a lot of us at least being informed...

 

There is no Birmingham meet this year as far as I know...

 

However, there have been other meets during the last year and especially three months; and the last three years in fact; in various parts of the country which were private. No worries, up to them...

 

It was the same in 2010 when I came out of the coma. As mentioned a callous b'tard made very ungracious comments about me of which it should have been lucky to not get a libel/defamation/slander suit slapped on it...

 

I was ostracised even though I made an innocent enquiry/joke and was absolutely viciously and vehemently slated...

 

As Shelley says BB, let the negative stuff go. The whole idea of CAG and CAG meets is they're open to all. No doubt some people have made friends on CAG and might meet privately but that's up to them. As far as I'm concerned, if it's not open to all it's not a CAG meet. I know I haven't been to one since last years meet in Birmingham.

 

You started this thread asking Birmingham or Wales. Seems to be a few interested, so where's do people prefer? Can't commit myself at the moment, but depending where and when will see if I can manage it ......

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It wasn't my intention to rub you up the wrong way Babybear. I think you have mis-interpreted my post.

 

Like I said, be great to meet up

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Ok, I'm a big enough girl to stand back and take a breath...

 

5000 words is small stuff for me squaddie and my pleasure :)

 

Caro, you always know how to put me in my place :razz:

 

For housing issues, ie. leaks, damp etc. I have to withdraw my invitation to Wales because I don't want anyone having to camp out in the yard :razz:

 

Shelley181146, Birmingham suits me because it's a through train from Wales...

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Birmingham is good for me too.

All we need now is Venue/date/time.

 

I have never been to one before so is there a regular venue?

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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Jurys is a favourite hotel for the last three years. I'd need to book early 'cos of needing a disabled room 'cos, even though last year they had smoking rooms I don't think they will now unless the legislation hasn't gone through yet...

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Let me know when a date/time has been decided - Brum is okay for me

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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In the voice of Catherine Tate "nah, you're kidding me..." Juys still has smoking rooms even though refurbished. Example prices Friday 17th August B & B for TWO adults PER ROOM £68! Saturday 18th same terms £78! Non refundable on the Friday is £53.60!!! Please don't mod this post :) And yes, that's per room not per person!

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Hi Babybear,

 

Just wanted to say hello!!

 

I have read lots of your post and always feal like you have given great advice, As you can see from my posts I haven't been here long but if what you're saying is true then it's a real shame and I have to admit I have seen some posts from peple who have jumped down peoples throats for the slightest error, there is no need but like Caro says they are know it alls!. I hope that this site doesn't dissappear because of a few nasty people.

 

All the best to you.

 

Myfamily.

 

Hi and welcome to our mad CAG family. Please feel free to come to a meet as you'll find that we're not just know it alls... We're real people with a plethora of different circumstances, backgrounds etc... There are only two small caveat in that pictures are only to be posted with the express permission of CAG members and that you know how to have a good time :)

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Also, BB helped me with my first stat Demand set aside. I was overwhelmed by her Knowledge. We have met at a couple of meets and my sweetest memories are of Birmingham and Jury's Inn. I did not got last time because of the Riots. These meets are expensive but it is part of the way I show my appreciation when I can afford to go. Anyone want to arrange another?

If my post helped you feel better, click my scales.

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Also, BB helped me with my first stat Demand set aside. I was overwhelmed by her Knowledge. We have met at a couple of meets and my sweetest memories are of Birmingham and Jury's Inn. I did not got last time because of the Riots. These meets are expensive but it is part of the way I show my appreciation when I can afford to go. Anyone want to arrange another?

 

Stat demands with a few DCAs are a pet subject of mine. Thank you for reminding me overdone...

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The power of saving in dribbs and drabs would maybe help facilitate a lot of peoples needs. Most of us have PayPal and various means of submitting money. A CAG Meet fund, with individual accounts might be a good idea to encourage saving for these costly functions. Hotels and drinks allowance saving group. Would someone like to set one up and then negotiate family rooms with a discount, confident that the money is there upfront when people are committed initially. All they would lose through sudden crisis or unexpected bills is their share of the room money. What do others think?

If my post helped you feel better, click my scales.

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  • 2 weeks later...

I've looked at Cardiff and there isn't a comparable hotel that comes close to Jurys in Birmingham. If anyone wants to suggest/research other cities/locations feel free but we really need to start sorting this out to take advantage on the various offers 'specially B & B rates at Jurys Birmingham...

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Not everyone is that bad BB and you did get a lift from New St. to save you the taxi fare in 2009.

 

Chester has some good deals on. Holiday Inn at Chester Racecourse offer rooms for 2-3 at less than £50 with buffet breakfast in with that with good reviews. 10 mins. walk from the centre, free parking and wi-fi.

Edited by caro
Removing reference to a private matter.
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