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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi all! not sure if this was the best place for this thread? I got some paper work thru from premier law about a mortgage that was handled by goldsmith williams for regency mortgage corporation and then late unity homeloans, they claim to be able to get back fees based on the solicotors not acting in my best interest....Ive read all the paperwork and it seems kosher? not much online about them either....anyone actually had any compo from them? will keep you all updated anyway!! x

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  • 2 weeks later...

Contacted by them, Premier Law, 13 months ago heard nothing till 12th march now its changed to Ashton Fox solicitors who want copies of original paper work which we supplied 12 months ago! Now told Goldsmith Williams dont keep paperwork over six years old so if we dont have it they will have to drop the case and this is all the have achieved in over 12 months. We have had a letter from from Ashton Fox from someone named Ismail Limbada dated 12th march, recieved yesterday 15th, and when we emailed him today we recieved a reply to say he no longer worked for them. I am going to see another solicitor on Monday before I go any further with them just be wary do some intensive research.

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HHmmmm they did seem to be a bit vauge with the dates....bin quoted anything from 4 to 18 months to get any money, I took months to actually send of my signed confirmation, had a written confirmation to say they recieved my documents a few days after I sent them, waiting for a call to be returned coz goldsmiths handled a remortgage as well....really hope something comes of this!! if they took that long for you did you not complain? and surely they should keep files longer than the 6 years? if thats the case my mortgage was over 6 years ago....

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  • 2 months later...

just to update, bin asked to provide copies of passport etc for anti money laundering purposes etc...sent off so lets hope this does progress! pointed out to the solictor that rather than wait 5 months for goldsmiths to send out the file they should simply request it under a SAR....seems worying taht i ahve to point this out! xx

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yuo are being spoofed!



please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



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erm, a little more detail?? seems genuine as far as I can tell....I dont see what kind of [problem] they can be running...I have NO money and cant get any form of credit so not worried about my identity being stolen.....and have also not paid anything whatso ever in the way of fees etc....

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  • 3 months later...
  • 6 months later...

to all in this thread premier law have changed name as they has 2 companys trying operate doing the same job. they have been acting on my behalf since december 2010 and now in the early part of may 2013 their is a test case being held in central london if this is won then it will open the flood gates for all to claim

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These claims have been taken over by AVH Legal http://www.avhlegal.co.uk/ & the test case is being heard next month on the 20th May.

Anthrax alert at debt collectors caused by box of doughnuts


Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.


Vir prudens non contra ventum mingit



17 Port & Maritime Regiment RCT

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