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    • However having had a quick look at the consumer rights act, I see that it doesn't seem to apply if you have bought second-hand goods sold at a public auction and you had the opportunity of attending the same person – section 2 (5) Unless someone has some better ideas, I'm not sure what you can do.
    • I'm trying to understand your story because is not completely clear. You bought the car auction and you were aware at the time of the purchaser there was an ABS fault. Subsequently an ABS fault developed both this was a different fault and not of the type that have been flagged up at the auction. Is this correct? If you bought the car knowing that there was a particular ABS fault then I don't think you have any comeback. However if the fort which subsequently occurred is not the one which was flagged up at auction then you may be in a better position
    • Hearing adjourned until 23rd March. Looks like the other dates remain the same so I'm gonna have to send in a witness statement regardless of whether CEL plan to continue with this.
    • I'm a new victim of Junction City Cars so called dealership. I've bought a car from them, picked up the car from the address in Bradford /Shipley. Lots of issues with my purchase. Apparently they don't have a billing address. I've been to their address found on autotrader, it is the Andrew's Page shop in Leeds. The address in Dewsbury does not exist either, because the special delivery letter sent by us was returned back to me. They have no any traceable address or any address for correspondence. My advice to everyone who's been scammed by these  people to proceed with your investigation and complains to all the authorities possible,   starting with consumer rights(phone number 0345 404 0506), autotrader customer security (phone number 0330 303 9001) and even police or crimestoppers. Anyone wishing to buy a car from them please research first and don't believe any positive reviews they are all made up by 'Adam'.
    • I bought a car from an auction in Jan 2019 and the car engine fault light indicated there was a problem with the ABS. It went to an Audi Dealership for a diagnostic scan to identifying exactly the problems with this car.   One of them was a faulty ABS system which had the component, namely the ABS hydraulic pump identified as being faulty. Since then, this has been independently addressed by a non-Audi dealership but now a new fault code  was recorded that hadn’t been formerly discussed.   The code 01130 ‘Operation: Implausible signal’ declared itself and is related to the 45F2 ABS AUDI UK recall over a year ago. If put this to the dealership who did the diagnostic scan that previous campaigns that have now closed are looked at they will find that this is in fact an Audi recall fault and as such needs to be addressed courtesy of AUDI.   In fact, the same recall fault was listed as an item of charge. When I asked why the ECU had to be changed as well and told it was ‘because the ‘ECU is one and the same unit as the hydraulic pump and the two are replaced because of the way it is constructed’.   The matter has been raised with AUDI UK who tell me that having originally fixed the fault at the time of the initial recall on this car, the campaign open for 6 months was now closed and they wouldn’t be honouring the recall.   As AUDI pointed out when this fault was first identified, this was a serious safety issue and as such I informed the Trading Standards. They were satisfied that the safety issue had been addressed but had no redress as the campaign was now closed.   I was informed the 6 months was not set impartially but at the company’s discretion. They believed the Motor Ombudsman would resolve the issue.  This advice and the state of deadlock lead  me onto reporting it to the Motor Ombudsman but they flatly said they didn’t deal with recalls and ask Citizens Advice.    I feel that a safety recall on a fault is an issue indefinitely if it exists as the fault lies in the design and construction which is implied as the manufacturer foots the bill. How is it that after 6 months they are absolved of accountability? Is this negligence on behalf of Audi? I am not sure why the Trading Standards don’t see this as an issue apart from it being a ‘legal matter’.    What advice would you give me on going forward? 
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Paypal,postal order, bank transfer, safest?

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Advertised a samsung galaxy s2 on preloved.


I have had an offer which thinking on but person lives up north so know they would want it sent and I would use special delivery.


I have heard some horror stories if item is paid for by paypal for them to once get item say not as described, re ebay or phone not enclosed sort of things and claim the money back.


Whilst I know these things do genuinely probably go on,

I am aware from stories that items are regualry claimed as not received or as described to get refunds also,


need to protect myself as to be honest could not cope with them saying not in bag or missing etc when I know I posted it.


is there a way of protecting myself that would allow payment through paypal, but stop them claiming it back fraudulantly, as in would bank transfer via paypal help me.


I mean say for instance the phone genuinely went missing in post from packaging and again these things do happen,

I would have special delivery protection to 500.00 and would claim it back that way in a genuine case if package was handed to person and post office had damaged the package.


on my advert i will put will be sent special delivery,

do not accept from post office if package is opened or confirm that phone is okay before sign or return to postman etc....


..Then woudl know post office have to sort it out and would refund buyer pronto in mean time, also giving me proof of payment via pay pal for post office.


Is it funds transfer or would you say crossed postal orders are safer?


I can sell this phone to second hand store locally and get about 180.00 for it but that is low,

but if cannot sell hastle free, might just sell if for that than risk losing 250.00,


thanks xx


I appreciate it seems fraud goes on on both sides of phones sales, just could not cope being caught out so any tips appreciated.

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Confirm packaging okay I mean, cant expect postie to wait while charge, haha


Samsung a great phone, but I prefer my iphone and have got shop to transfer my number to micro simm and they happily said I could sell the phone and use iphone on my account.

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signed for with tracking [parcelforce]


you cannot dictate [as such] how someone pays their paypal account


but if you go outdide of paypal they will not protect you.





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Thanks. After reading on the ebay forums I dont think I can trust paypal as a seller. As a buyer I would have no problems, but the stories over not as described etc....


Think I will re advertise as cash on collection and hope to find nearer buyer who happily can try it out. If not well second hand shop it is, at least no hastle come back


Thanks all same

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