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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi all,

 

Firstly thank you for reading and thank you for any help or assistance you can offer!

 

I've been having a very tough time at work most recently which has lead to depression and me basically wanting to leave...after all my health is more important than my job.

 

its a shame since I've worked for the company for over 3 years...worked my way up from Graduate level to a fairly senior position. Prior to this I loved my job and the company is a well known operates throughtout the UK.

 

Firstly I have had ongoing 'issues' with my boss for some reason he has a dislikely to me...he has only recently started and problems have only occured since his arrival. I have tried to speak with him directly about this but frankly he couldnt care. Since this time he has been almost picking on me and I believe trying to tarnish my personality and character at work.

 

Firstly aquisations were made that meant my suspension from work (this was was dissmissed as there was no evidence backing his claim), 2ndly a written warning against me (as part of initial investigation obnomialies were found) and the management thought it was evidence enough to give me a written warning.

 

Clearly something needs to change and given his seniority above me I believe his word will always be stronger than mine...If I leave would I have a case for compensation against either him or the company??

 

my ace is a recorded conversation which in a nut-shell paints in a terrible light and has him saying some terrible things to me..

 

Does anyone have any thoughts??

 

thank you!

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Hi Primetime

Sorry to hear of your troubles; if it's any consolation, I've been in that position and it is not a pleasant place to me.

Constructive dismissal (CD) is notoriously difficult to prove (as I am sure the many employment law specialists on here will tell you) so before you consider that, let's look at some alternatives.

Is your manager like this with anyone else or just you - start keeping a diary of the incidents that occur; what was said, day, date, time, who was present and DON'T leave it in work.

Does the company have an anti bullying policy? If so get a copy and read it.

Does the company have an anti bullying policy

Wherever possible conduct your business with this manager by e mail so that you have a written record

If you are called into a meeting with him or her make sure you take in a union rep or trusted colleague to take notes for you; it I'd YOUR RIGHT to be accompanied

If you are in the union you could speak to the rep about it.

You could also look at the ACAS website for more information.

Kind regards

Gbarbm

Gbarbm

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Thank you for the response.

I believe it is just me he treats like this, I have made some notes of dates/times when these instances have occured

there is no anti bullying policy in place.

 

what I would say is given his seniority in the company it most certaintly feels like the company are offering him more support than I.

 

many people have said I should take a case like this public given they would most likely compensate me to effectively keep my mouth shut- would this be an option. I have been paid through out my suspension however it has almost come to a case where I feel I can no longer work at the company in the same capacity as before.

 

given the situation I think it only a matter of time before they have 'reasons' to dissmiss me completely then it leaves me without a job and on the back foot of making any claims against the company?

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Are you a union member and if so have you spoken to your rep about the situation?

As much as I'm sure you feel like jacking it all in, I would wait until they do dismiss you (if that is where you think it's going) after all why make it easy for them. I'm sure the experts on this forum will be able to give you the chapter and verse on that when and if it happens.

You don't have to tell me the name of the company, but could you let me know the nature of your employment

Gbarbm

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I am a trade union memeber however I have joined a little late.....almost like trying to get house insurance while your house is on fire! so they cant represent me at all only offer minimal advice

Its within the financial sector...its a very well know company and ironically in the times top 100 companies to work for

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Well I suppose it's good you've got arms length support from the union.

I know that the financial sector can be a bit cut throat at times but even so nobody should be bullied in the workplace it is after all the impact of it not the intent of it.

There is sufficient case law which proves the causal link between workplace stress and psychiatric injury. Use your time wisely whilst you are suspended; go to your GP tell him/her about the bullying and how it has affected you... That information will be documented should you need it in the future. Hang on to your recording, that too may prove useful; save it on to your home computer so it doesn't get inadvertently taped over.

Get together all your evidence (e mails, diary entries, letters etc) and put them in a file in chronological order.

This will not only make you feel better in yourself by giving you control over the situation but it will organise all the information for future reference.

In my opinion, this person sounds like a sociopath; they're obviously jealous of your knowledge and the only way they can make themselves feel less insecure is by bullying you.

I am not an employment law specialist but there are lots if people on here who are and can give you information about the legal position.

As I said earlier I have been in the same position as you and although it doesn't feel like it now, things happen for a reason and you're obviously meant for better things.

Kind regards

Gbarbm

Gbarbm

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