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Wrong scottish power electric key topped up


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I wonder if anyone knows if a top up went onto the wrong top up key, could the money be transferred onto the proper key for a prepayment electric meter? I still have the paypoint receipt from the wrong key being topped up.

I have just moved property, and the previous key had been left in the flat. Unfortunately my mum took the wrong key to top up the electric!!

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It seems to be a very reasonable request.

I can almost imagine that the power company will be completely unhelpful and obstructive.

 

Come back here if you don't get any joy and we'll help you claim the money back. It is money paid under a mistake and it is reclaimable by court action if necessary. Let's hope that it is not necessary

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It was a £10 top up, which would seem stupid to go to court about! I had tried to call through on the number I had for them. But I hung up after waiting for nearly 20 minutes on my mobile for an advisor!

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Hi

When you say the wrong key, do you mean you have two SP keys?

If one of the keys is NOT SP then you will have an issue

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Both of them were SP keys. Same colour, and the previous one was still sitting in the meter. Its a housing association home, and it must have been one the workmen were using who were there before i moved in! I got my key from the housing officer when I picked up the keys for the flat!!

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should be as easy as sending it to them along with the receipt and a letter explaining what happened and they will send a refund out via your new key when you top up.

 

Had the same problem with edf and its as easy as anything to get it sorted out. Its just the waiting game on the pgone to get through to someone who can give you the address to send the key to and not it on your account..

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  • 5 years later...

and the thread is +5yrs old so whos to say they are still around??

 

you need to start a new thread

of your OWN

you wont get seen here

 

dx

 

 

thread closed to stop innocent posting

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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