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    • Drop some pfiser vaccines off at our local surgeries while you are out please MD
    • Thank you first address / name confirmed for me ..   He reads everything we post on this site 
    • Well send off the letter of claim when you're ready. There's really no need to hang around. In terms of the particulars of claim – you don't need to send anything extra. Do not click any boxes.   I wasn't aware that you actually had to calculate the daily rate of interest. I'm giving a shout to my site team colleague @Andyorch
    • By the way, is there a telephone number for the mystery handset? Have you tried calling it?
    • Who made the complaint to the ICO? Did we recommend it? An uncharitable side of me wonders whether they aren't considering erasing all data in order to get rid of evidence of their bungling. Have you checked your credit file? I think you need to make sure the get copies of everything you can from anywhere just in case various records get cleaned up. I think should set about that straightaway although it's a nuisance. Keep a note of the time you spend doing it. Are you sure that the problems with Vodafone and also with Three were caused by your blighted credit file – blighted by virgin? Can we take it that your credit file before this was clear? I think it could be an idea to send an SAR to Vodafone and also to Three to see if they have any reference to the problem setting up your account with them and that those problems might have been caused by virgin. Your credit file also might show searches by Vodafone and also by Three. If there's anything else you can think of – then try to get the information.  
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I received my bank statements last week, so far free of charge. I calculate they owe me about £1700. I posted my preliminary letter through their letter box last night and I have had a phone call today.

They were asking if they could borrow my copies of my bank statements as if they requested their own it would take a week or so, therefore eating into their 14 days.

 

I couldn't see any reason to refuse and said I would drop them in tomorrow. Anyone see any problem with this?

 

At least they not just telling me to get lost or at least not yet!!

 

Sam

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Yeah ask them to copy them as you want them back.

How many statement pages are you talking about? It may take them a while to copy them all!! :)

Showing you are willing to help speed up the process will only help your cause as well.

(Yes I work for a bank but am here to help! Please be nice to me! :))

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  • 3 weeks later...

Hi

I received a reply last week, very similar to those others have had, going to send the "the letter before action" one tomorrow. Does the 14 days exclude weekends and bank holidays?

not looking forward to court action part, but at the moment so skint with their fines, will certainly be going ahead with it.

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Hi

 

Mebbees you should also make a charge for the copies as the banks are not slow in asking for a fee for any of my requests for a copy of my statement. :o)

 

Regards Eric

 

Charge them £5 for each page.

 

:D

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  • 4 weeks later...

Hi

I've just had confirmation that my small claims action has been issued by my local county court, RBS have until 09/06/06 to acknowledge it. My claim is about £2500 including interest but I haven't put an actual amount as if it goes to court i want the payment to be as upto date as possible.

 

By the way the RBS have only just cashed my cheque for the DPA info which was sent to them about 8 weeks ago, so don't think they won't. It was at a very inconvenient time for me, ie. no money!!!!

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  • 2 weeks later...

update: RBS only have until tomorrow to acknowledge my claim but knowing my luck they will. The b******s will have had £300 off me in the last 2 weeks, talk about stuffing me up good & proper!!!!

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I have applied for my judgement today, as the RBS have not acknowledged my claim, or at least as far as I know as the clerk who is dealing with it at the court has, needless to say been away and there is a delay of about 2 weeks before I might hear anything more definite.

 

I claimed an unspecified amount which seems to make it more complicated and require a hearing with the judge. Anyone else had this or got any info or advice?

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  • 4 weeks later...

Please con someone change the title of my thread to sbroad v RBS, thanks

 

My judgement will be issued against rbs on monday, which is i assume they will recieve it according to the court. I suppose they will then just have it set aside to delay things even more.

 

Lots of us in the same boat.

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  • 2 weeks later...

hI

 

I'm going to my local court tomorrow to send the bailliffs in, unless they've replied since to their judgement since monday. It all seems to be a wait and see game.

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hI

 

I'm going to my local court tomorrow to send the bailliffs in, unless they've replied since to their judgement since monday. It all seems to be a wait and see game.

 

Make Sure you keep us updated...

 

My Branch have asked for copies of my statements from me after telling me twice that they are only able to order them at weekends because of the amount of statements and after 2 monday morning phonecalls was told it would be another week.

I took a copy and gave them the originals... they have had them 2 days now and apparently they are sitting on the branch managers desk... is she using them to scribble on? If I dont get a result by this monday i'll be starting a small claims, I'm due about 1500 worth of charges.

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  • 3 weeks later...

Well! according to the Court, the bailiffs have signed off as the RBS told them they had paid me in full on 02/08/06. You would think I might have noticed a little matter of £2500 going into my account. I didn't because, of course it hadn't!! Lying *****'s So now I have to re-issue the warrant - more time.

 

I also don't understand why I wasn't contacted at the time to make sure I had been paid. All a bit strange and very annoying.

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Guest BlueRuby
I also don't understand why I wasn't contacted at the time to make sure I had been paid. All a bit strange and very annoying.

 

When I phoned the bailiffs, which I did about 4 times :rolleyes: I was told that I would get a report in due course. Needless to say, I never did. It wasn't until I acted on your post (thanks) that I found out what was going on. I still haven't heard from RBS though :rolleyes:

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Please note that this topic has not had any new posts for the last 5317 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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