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By Covid Bride · Posted
Hello. I've tried to PM but get the message: Sorry, but you can't access this page Yes - I've submitted the MCOL claim and the case is set to be heard in June. I did not know about the deception when I submitted the claim. I'm now quite certain that the dress was not made in the UK by MQL who I had the (rather haphazard) contract with. I don't understand why there was the deception. I probably would not have gone with MQL if I knew that my dress would be shipped between the UK and Dubai to be amended between fittings. But from her point of view, why would she have kept concealling who was making my dress and where? She kept making excuses when I needed to have contact with key members of her staff e.g. pattern maker and seamstress. -
Sorry, I meant that she seemed to knew exactly where I had got on and how long I had been doing it for - I wasn’t even sure myself when I had started not paying full fares!
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Wait and see what the letter shows. by “She virtually knew everything about me before I answered questions!” was this in the style of: a) “What is your name”, “Jegan”, “Yes, I knew that”, or b) “Jegan, how do I spell your name correctly”? b) would suggest more of a targeted RPI operation, but the letter (especially if it mentions multiple offences or “taken into consideration” offences) will make things clearer. As there will be a “key card” log of your ticket purchases : I’m not so sure that it’ll be a case of “the use since July 2020 won’t matter”. All they’d need to do is ask you (under caution) “have you been living near [your true starting station] since July 2020” Is your true starting station manned / Does your true staring station have barriers?
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Thanks for the reply - we shall wait and see! It’s all logged on a Southeastern Key Card - do you think that makes a difference?
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By BankFodder · Posted
Okay, well done for getting the police to take notice. Have you got a crime reference number?
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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