Several Old PPI Claims

[Bakerboy27]

Hi Guys. My first post on here after reading for weeks and a big thank you for all the help and advice offered to everyone.

 

I have several credit card accounts, some going back to 1999 with PPI on most are closed, there are no defaults or outstanding live issues just old charges ( I will start threads elsewhere as relevant)

 

I also have all my old statements (except one or two) from the begining so from that point I believe I don't need to send out a SAR I also don't think I need to ask for a CCA but will be happy to if the more experienced here think I should.

 

I have also done the excel spreedsheet for compound interest for these cards so am one step closer to getting some much needed money back.

 

I think from my reading that the same path is followed pretty much for the reclaims but what I can't seem to find is a template/ example of the letter I should send to start the reclaim process.

It's more than possible I have seen one and not recognised it so would be very greatful of a pointer in that direction.

 

I'm fairly confident of a result with the PPI, not as much with charges.

 

The card /Loan details are

 

HFC revolving Credit account (2000 to 2002) I have a copy of the agreement with pre crossed boxes.

 

Peoples Bank 1999 to 2002 (changed to Citibank in 2001)

 

Capital One 2001 to 2007 (PPI cancelled 2006)

 

Lloyds TSB (2001 to present day (PPI canceled 2005)) I have phoned Lloyds on their dedicated PPI line so my complain with them is logged and I am expecting some kind of a reponse from them next week according to the operative and am hoping this route will be fairly easy (yes I know but I am trying to be optomistic)

 

I will continue researching as time allows but would be very greatful of any pointers to see if I am doing the right things.

 

Many Thanks for the forum.

[ims21]

Hi and welcome to CAG

 

There isn't a template letter for a ppi reclaim.

 

All you need to do is send a copy of the spreadsheet and a completed fos consumer questionnaire to the lender with a simple, brief letter requesting the refund. The fos questionnaire is available from the fos website.

 

Also have a look at the examples in Appendix 2 of the FSA handbook (It is in the PPI Stickies) and have a read of the case study PDFs on the fos website.

 

Sounds like your on your on your way with the rest of it

 

ims

[candyapple1]

Which spreadsheet did you use? If it is just the one with compound interest, you need to use the one fosrunning credit one, It is in the stickies above. There is not really a templete letter, you need to include copies of statments, FOS questionnaire, and a brief letter, just along the lines of PPI complaint, please find included. Am sure IMS will be along to guide you. Good luck

[candyapple1]

lol, IMS got there ahead of me!

[Bakerboy27]

Many thanks guys, wasn't expecting a reply so quickly !!

[Bakerboy27]

Which spreadsheet did you use? If it is just the one with compound interest, you need to use the one fosrunning credit one, It is in the stickies above. There is not really a templete letter, you need to include copies of statments, FOS questionnaire, and a brief letter, just along the lines of PPI complaint, please find included. Am sure IMS will be along to guide you. Good luck

 

Candyapple the one I used was CISheet v101xls (can't post a link yet) I was calculating charges and expected it to be the same.

Do I need to do the FosrunningPPI one? Whats the difference?

Edited February 3, 2012 by Bakerboy27
Typo

[candyapple1]

I think the CIS sheet is what a court would award you, it has much higher interest component. It is the one called FOS running, it is for credit cards, and follows the FOS guidelines for awarding redress. You do need all your statments, as you have to input dates, spending and credit for each month, and balances. Seems to tally with what banks offer though.

[Bakerboy27]

Thanks for that, looks like my evening is taken care of, not quite as far on as i thought but better to get it right.

[Bakerboy27]

Question about the spreadsheets, one of the first things on there is the interest rate, now this is either the cash interest rate or the merchandise rate and it changes over time so do you just use the latest figure available or do you have to do a seperate sheet for each rate change and which figure is it ?

[ims21]

Hi

 

Use an average of the purchase rate

 

ims

[Bakerboy27]

Ok Thanks.

[candyapple1]

Definitely work out exact average, our offer came through yesterday with what I consider to be a way too low APR, so have calculated average and sent back.

[Bakerboy27]

Had some good fortune on these reclaims, Been working away for a week and got home to three upheld complaints! RESULT !!! claims from Capital One, Citi (from when they were peoples bank) and First direct.

Citi said they couldn't find my details with the information I sent so I sent a couple of copy statements with the exact same details on and they managed to find them then. They must try it on with loads ofpeople to get them to back off. I think it stinks really and makes me even more determined to do my bit in changing the banking system.

Donation when I receive the money to CAG.