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has anyone had any problems with citroen dealership. I have a c3 52 reg and whilst driving along on friday 13 (lol) one of the airbags deployed. No accident no damage to car just driving along minding my own business when BANG.

 

Id be interested to know if this has happened to anyone else, and what was the outcome.

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Hi scaniaman,

Long story really,but one dealership said that they had been in touch with Citroen and they had admitted that it should never have deployed with no obvious reason. That place gave me 24 hrs to remove my car from their property, which incidentally cost another £110.00 to get RAC out. Thats another story.

Took car to another Citroen dealership and was told that they would look at the car.

they did and have found no reason for the airbag to have deployed as no damage to car ,no impact, nothing at all . Just driving along and as I have said BANG. The second dealership ( they still have my car) said that they could fix it and have quoted me £800.00 .

My problem is that I dont see why I should have to pay this as it was through no fault of mine the bag went off, also Citroen themselves have admitted that this should never happen.

I am toying with the idea of getting some legal advice and just wanted some opinions off you guys on here .

Hope this answers your query.

regards

overflow

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Who did you buy this car from and when? If recent purchase you may have some comeback from seller.

Given the age of car i doubt if Citroën UK will help---they wouldn't even fix my car under warranty. A bad lot in my opinion.

Try trading standards or even VOSA for some help---this is a highly dangerous fault and i'm sure they would be interested, but who pays is another question.

How does agent justify £800 for repair?

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thanks you guys.

scaniaman I got the car in 2006. Not got it back off garage yet as now they say the part is out of stock. Been without it since 16th Jan. I dont know how they came up with the quote of £800 yet . Hopefully I will know more on Monday when Im going to phone them and see if it is repaired yet. Ill let you know.

Rebel11 ill google that now and thanks again both of you for help.

Regards

overflow

30-12-2006--Requested statements from Local Halifax.

02-02-2007--Statements Recieved.

18-04-2007--Prelim sent.

20-04-2007--Reply , Thanks , give us 8wks letter.

02-0502007--Sent L.B.A. & Schedule of Charges

11-05-2007--Recieved reply ,still investigating.

17-05-2007--Sent Amended L.B.A. for Contractual Interest this time.

14-06-2007--Received standard Bog Off letter.

13-06-2007--Took N1 to Local Courts.

26-06-2007--Copy of N1 from Court, issued 21-06-2007. to Halifax, Deemed Served 25-06-2007

Have till 09-07-2007 to file Defence.

05-07-2007--Note that Acknowledgment of Service been Filed on 29-06-2007.

Have 28 days from date of Service to File Defence.

07-07-2007--Offer from Halifax.

09-07-2007--Rejection letter sent to Halifax. Next day delivery.

10-07-2007--Money put in Account:mad:

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Share on other sites

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