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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help with GE Money PPI


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Guest jarvis007

hI

 

i wonder if anybody could offer some advice -

 

i took out a secured loan with GE Money in 2004 and paid it off in 2007

i got the loan arranged by Freedom Finance.

a year later i was looking through old paperwork and realised i had ppi for £1800

i tried claiming it back but was sent around in circles.

i sent a letter to GE and they told me to go to freedom finance because they sold me the ppi even thou GE sent me just over £200 when i asked about it as a cancelation fee.

Freedom Finance said i had to contact Bespoke Finance who are based in Gibraltor and who i never even heard of.

they slammed the door in my face as well.

i stupidly gave up but it still frustrates me and was wonder if anybody knew if their was something more i could do?

 

thanks in advance

 

alan

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Hi

 

Do you still have the agreement?

 

Have a read of No.1 in my signature as there is a lot of information about single premium PPI and a spreadsheet at the end to help you work out what you are due.

 

GE would be your taregt for this and I think you have been given the runaround.

 

Also pop along to the fos website and donload copy of theor consumer questionnaire.

 

You would send a copy of the spreadsheet, the completed questionnaire and a brief letter requesting the refund to GE

 

ims

 

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Guest jarvis007

hi

would i still be able to reclaim even tou i had a final response 4 years ago?

 

alan

 

Hi

 

Do you still have the agreement?

 

Have a read of No.1 in my signature as there is a lot of information about single premium PPI and a spreadsheet at the end to help you work out what you are due.

 

GE would be your taregt for this and I think you have been given the runaround.

 

Also pop along to the fos website and donload copy of theor consumer questionnaire.

 

You would send a copy of the spreadsheet, the completed questionnaire and a brief letter requesting the refund to GE

 

ims

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