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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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wescot SPV/? claimform - old Golfish card ' *** Settled by Consent ***


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Why would you regret acknowledging?
Because no one is advising on what to do after acknowledging.

 

Don't admit if you don't want to.
This seems to contradict your moral stance? I need help not callousness,

 

Lying and trying to deceive Claimants is not the way forward.
I agree but needed to find the right way to go IF I had any defence, as seems to have been the advice.

 

I don't propose to carry this on with you because you are obviously of no actual help or usefulness and just want to lecture from a supposed moral high ground just for the sake of augument and at a time when I am desperately low.

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Stubumbles

 

You're entitled to check Westcott have the legal paperwork for them to have payment of this agreement decided by a court. You need to write to the legal firm reperesenting Westcotts and say as this is now a court case you urgently require a copy of the CCA document , Default Notice, and Copy of Assignemnt. You're entitled to these documents to construct a defence together and they have 14 days to produce them. Send Westcotts a copy of this letter and send them by recorded delivery.

 

There are load of threads on here where Goldfish have been unable to produce copies of the CCA as they've been lost. They sold their accounts to Barclaycard a couple of years ago., and if Westcott bought your account back in 2002 they might be aunabl;e to get hold of a copy, as so much time has passed since it was sold.

 

Without it they will have a difficult time winning this case, unless you allow them to get it by default or admission. I think you can ask the court for more time to construct a defence if they dont produce it, and Westcott may actually withdraw their case. After all this time they are probably banking on winning this case by default. Meantime go over to the Legal section and start reading some threads on defences other people have written.

 

You can look for other Goldfish threads by using the search button on the top of the page. type in Goldfish and all the related threads will appear. Takes a bit of time but you'll get there.

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Hi,

 

You need to send the Solicitor ( Whose name is on the claim) a CPR 31.14).

 

This will force them to disclose all documents they rely upon to enforce the claim. They have 7 days to respond.

 

Now, when do you have to submit your defence. Don't miss this deadline, if you do they will get judgment by default. You can submit what is called an 'Embarassed Defence'.

 

Send the request ASAP, and send it special delivery.

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Just a technical point. The 31.14 request letter above is when the particulars of claim (POC) mention these documents. If the POC does not mention the documents, then it needs to be a part 18 request. This has always confused me, but I understand that if you send the wrong letter, it can be a problem.

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Many thanks for the constructive help. I assume that the letter by debbbbsy would suffice as the POC states:

 

This claim is 680.00 being monies owing to the Claimant in respect of a credit agreement between Goldfish and the Defendant under account number xxxxxxxxx. The agreement was terminated as the Defendant failed to maintain the agreed terms. In accordance with pre-action protocols the Claimant has attempted to contact the Defendant and agree a repayment plan. The Defendant has failed to respond or maintain a suitable arrangement. Goldfish has sold and assigned all rights, title and interest under this agreement to Wescot SPV Limited.

 

And the Claiment claims interest pursuant to section 69 of the County Court Act 1984 at the rate of 8% per annum from 10/11/2002 to 11/01/2012 totalling 496.00 and thereafter at a daily rate of 0.15 to date of judgement or sooner.

 

Sorry - I don't know how to make the title in bold?

 

I have acknowledged a claim from Northampton bulk on behalf of a DCA and am sending a CPR 31.14 the POC is as below but my questions are:

 

Is the CPR 31.14 the correct letter?

Is it normal & correct for them to claim more than 6-months interest? if not how do I dispute that?

My last payment to Goldfish was in 2001/2002 and to Wescot was in May 2007 so I assume there is no statute barred effect?

 

Many thanks for your answers in advance.

 

This claim is 680.00 being monies owing to the Claimant in respect of a credit agreement between Goldfish and the Defendant under account number xxxxxxxxx. The agreement was terminated as the Defendant failed to maintain the agreed terms. In accordance with pre-action protocols the Claimant has attempted to contact the Defendant and agree a repayment plan. The Defendant has failed to respond or maintain a suitable arrangement. Goldfish has sold and assigned all rights, title and interesticon under this agreement to Wescot SPV Limited.

 

And the Claiment claims interest pursuant to section 69 of the county courticon Act 1984 at the rate of 8% per annum from 10/11/2002 to 11/01/2012 totalling 496.00 and thereafter at a daily rate of 0.15 to date of judgement or sooner.

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Yes I think the 31.14 letter should be ok.

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Many many thanks ... just doing it now. Should I include the request for the default notice? They don't mention it in the POC although they do say that The agreement was terminated as the Defendant failed to maintain the agreed terms.

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yes I think so. If you failed to maintain agreed terms that means they had to issue a default notice.

We could do with some help from you.

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Many thanks again. The claim was issued on 12th January and I did an online acknowledgement on the 25th ... I believe that this extends my time to 28 days (14th February?) Or do I have to apply for an extention ... if so, how? (Sorry to be so needy but am really new to all this.)

 

Apparantly a CPR 31.14 is correct but I still need help with:

 

Is it normal & correct for them to claim more than 6-months interestlink3.gif? if not how do I dispute that?

My last payment to Goldfish was in 2001/2002 and to Wescot was in May 2007 so I assume there is no statute barredlink3.gif effect?

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I think you now have 14 days from the date you acknowledged the claim, to get the defence in. Being that you have sent Wescot a letter asking for documents, you will need to wait a bit. If they don't supply them within say 10 days, I think you enter an embarrassed defence. This is basically saying that you sent Wescot a 31.14 request for documents relating to the POC and these have not been provided to enable you to prepare a defence.

 

This is not my area. Think you should alert the site team and get the thread moved to 'legal issues'.

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Not sure but I would imaginse they can only charge you interest from when they bought the title, not from its inception

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Why do you mention the 6 month figure for interest ?

 

There is no law relating to 6 months, the stat barred law is 6 years, with some excpetions.

 

From what I can see they are trying to recover 10 years of interest which must be wrong.

 

Andy

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.......From what I can see they are trying to recover 10 years of interest which must be wrong.

 

Andy

 

ditto. up to 1 years worth is the period generally considered to be reasonable. so, if it comes to it would object to 10 years worth.

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Many thanks again. The claim was issued on 12th January and I did an online acknowledgement on the 25th ... I believe that this extends my time to 28 days (14th February?) Or do I have to apply for an extention ... if so, how? (Sorry to be so needy but am really new to all this.)

 

12th + 14 days gives you till 26th but as you served acknowledgement, you get 28 days, I make that the 9th Feb, (14 full days not working days).

 

Incidently did you have to send your Acknowledgement to the new Salford Centre ?

 

Andy

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Thanks for this. The acknowledgement was done online using Moneyclaim and, unless I'm mistaken, one gets 14 days from 5-days after the service date which is the 30th January but, as I served the acknowledgement it becomes 28-days therefore, 13th February?

 

Many thanks to ims21 for the 'clean-up' and retitle of the threads.

 

In aswer to another question by andydd , I did mix up the time of interest and the satute bar ... the question about interest was prompted by this:

the claim for interest is wrong as they can only claim 6 years interest, not the amount they are claiming as it is NOT a debt under seal (as is a mortgage), six years interest is also questionable.... there are other more clued up posters on this area who would be able to help.
Can anyone confirm that 1-year is the norm as Ford says and how I object???

 

Finally, many thanks again to unclebulgaria67 for his continued insight. It will be intersting to see what happens over the next 7 or 8-days.

 

Thank you everyone, I feel better now I've taken some action - maybe I'll sleep tonight!

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I dont believe 1 year is the 'norm' for interest, someone can claim interest from the date the debt was owing, but the date is also limited by virtue of limitation act, so if they are going for a debt that is 6 years than they can claim 6 years of interest...however as pointed out when was the debt actually assigned to them ? (assuming it was)

 

Andy

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the award of interest is discretionary. and can be argued against where there has been an unreasonable delay in bringing a claim. and in consideration of the circumstances. (there is authority on this, and re '1 year'). interestingly, as seen re some recent particulars posted on cag, where interest has been pleaded correctly they have included the 'up to 1 year'. in any event, it is worth arguing.

Edited by Ford
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Re: interest. I assume it was assignd in 2002 because that was when I fell in arrears with Goldfish and Wescot say in the POC: And the Claiment claims interest pursuant to section 69 of the county courtlink3.gif Act 1984 at the rate of 8% per annum from 10/11/2002 to 11/01/2012 totalling 496.00 and thereafter at a daily rate of 0.15 to date of judgement or sooner.

 

The last payment to Wescot that I can see on my bank statement was May 20th 2006 and Wescot say in a seperate letter to the claim form that they wrote to me on 31st March 2007 saying they would take legal action but I do not recall this letter.

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generally, 9/10 years worth would be unreasonable imo. even 5 years worth.(where there has been no 'activity' eg). but, anyway, the awarding of interest would be applicable when there is judgment against re the principal sum. so, if there is judgment against and the issue of interest comes to be decided, then would argue against what they claim? could argue it before if required?

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aren't wetcloths shooting themselves in the foot here?

if they are claiming int from 2002 [the last payment]

then why is the debt not SB'ed?

are they ignoring the 2006 one then?

 

or wrong end of stick dx?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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aren't wetcloths shooting themselves in the foot here?

if they are claiming int from 2002 [the last payment]

then why is the debt not SB'ed?

are they ignoring the 2006 one then?

 

or wrong end of stick dx?

dx

 

" The last payment to Wescot that I can see on my bank statement was May 20th 2006 "

 

Not until May 2012 but the interest, if any, should only commence from the last missed payment.

 

Regards

 

Andy

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Hi all.

 

I've been away all day but I have to say that the thought that was running through my head on a loop was ... If they charge interest from 2002 does that mean they're ignoring the payments that I made to them from 2002 to 2006 and in which case, whould it not be statute barred?

 

The CPR 31.14 went special today so they should sign for it tomorrow and I'll keep you posted as to what they send.

 

In the meantime, does anyone know if there is anyway that I can bring the issue of the interest into the defence?

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