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    • Hi   I assume this mattress was the Tenants own property?   So after moving out the Tenants provided an attachment showing a stained mattress and wanting full deposit back and threatening to claim against you for this.   1. Tenants failed to notify you of this stained mattress issue until the end of tenancy after they had vacated the property.   2. You have no evidence that this was the actual mattress used in that property nor evidence to back up there claim the staining caused this mattress damage.  (i.e. one of them could have had an accident and wet the bed or done this when they moved from the property).     3. Ask them that you wish the mattress independently inspected. (which you are fully entitled to do and if it proves this claim is false it will be added to the deposit claim by you the landlord for damages as well as the Garden if you need to get landscapers in to carry out the work that should have been carried out by Tenants as per Tenacy Agreement and raised  by yourself (Landlord) on a few occasions which Tenants failed to rectify even at end of tenancy.   4. Ask them to provide you with the contact details of there Contents Insurance Company (tenants whether Private or Social Housing should always take out and have Contents Insurance but is up to that tenant) bet they don't provide it Big question is the Deposit protected in a Tenancy Deposit Scheme (TDS) and those Tenants that have left were given a copy of the Prescribed Terms for that TDS? (Bear in mind you may need to tell TDS that you are in dispute with the Tenant about damages i.e. mattress and Garden)    
    • plenty of time to research and calm down. nothing much to do until the end of june.    
    • well ...... 1st you need to go back to post 1 and carefully read ALL this thread from the start again and pay attention to the advice and the undertones it explains about 'debt'.   2nd ...the truth is you owe no-one ANYTHING, the OC wrote off and sold the debt, and got most of it back against tax and business insurance schemes ...throw the morality card out the window...the OC did by selling the debt on for <10p=£1. and the DCa want the full balance ...id so many fools stopped paying powerless DCA's tomorrow, the whole industry would collapse overnight.   3rd the only reason this is still around your neck is because you failed to follow given advice...had you ..it would now be statute barred.      ^^^ very important research the M+S credit card debacle using our enhanced google searchbox on this page   as for the PAPLOC reply,   D.. desipte a previous CCA requests, the claimant has yet to supply any/all of the required paperwork.   i: delete [CC is attached to this reply form]"   
    • Hi again   Yes, it's been a lovely day weather wise.   Guess you've better things to do with weather like today than help with this problem, so thanks very much for your input, it's very much appreciated.   Late this afternoon I did receive a reply from the tenants, and they are asking me to go 50/50 with getting the garden sorted, not only that, as they have moved away they are expecting me to get the quotes.   Regarding you view on this issue, its so easy not to see the whole picture and my thoughts that the staining damp may be of their own doing didn't occur to me as I was so locked into the historical leak. Taking a closer look at the room in question today, I'm convinced that they are trying it on with the stained mattress- they did mail through a picture and then a receipt for supposedly the mattress. My wife and I then took both the pic and receipt to the bedding store where purchase was made to ask if the two married up, the picture does not show any emblems/manufactures logo or such to prove that this is the case, so we are none the wiser- our thoughts being that the stained mattress is from elsewhere.   A few days back I spoke to our letting agent regarding all of this, as was quite correctly mentioned there are two parts to this equation, namely the mattress and then the property.   Our agents mentioned to me that as an inventory was not carried out initially with the let, (hindsight) the pictures that were used to advertise the property could not be used as evidence to present to the TDS to be compared to the pictures now as there is no proof that the advertising pictures were in fact how the property was when the let started. I mentioned that all digital pictures have a means of finding when that pic was taken- Geo tag/Metadata- agent was quite surprised by this. The agents thoughts then went for a hide in a vacuum-   This is going off at a tangent here-many moons ago my wife studied computer science at a local University, one of her classmates who she is still in touch with is now a practising Solicitor. My wife suggested that maybe I give her a call, a bit rude I guess, but I did  phone and with the pleasantries out the way  I asked for her opinion of the best way to get this sorted. Her remit isn't landlord type stuff, however she will speak to a colleague on Monday and come back to me.   The property is due to be relet on the 21st, we will ensure that the new tenants move in to a home that is immaculate and welcoming, trouble is its getting a tadge close to get the garden issues sorted in time.   I know that all this will get closure in the end, but at the moment I've had more fun with a toothpick-   Again, many thanks.
    • The collection is currently stored at curator James Blower's home, but he has now found a space situated in an old bank premises where he hopes to exhibit them from this autumn or early next year. View the full article
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Royal mail lost my claim form


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Hi everyone,

 

Royal mail lost my original documents(passport, degree certificates etc) in special delivery on 26th of October 2011 and i submitted claim form with original receipt and photocopies enclosed on 17th of November(special delivery again) but no response till now, so i sent an email to them and response from Royal mail is as follows..

 

 

 

Thank you for contacting Royal Mail.

 

I'm really sorry that you've not yet received a response to your complaint and so I've chased this with the relevant department, on your behalf. Unfortunately, they don't appear to have received your claim form.

 

I'm sorry for the inconvenience caused but, as we're unable to make any further investigations without this, I would kindly ask that you resubmit another P58 claim form to us, together with the necessary supporting documents. If you no longer have the originals, please enclose copies of your supporting documents together with a short note explaining why you've been unable to provide the original documentation. The P58 claim forms can be obtained from any Post Office® branch or they can be downloaded from our website at

Once again, please accept my apologies for the inconvenience caused and my thanks for bringing this to my attention.

 

 

Anyone please suggest me what i have to do now..

 

NOte: In Royal mail website it is showing like Your item with reference xxxxxxxxxxxx(claim form) was delivered from our PL DEL SEC 1 Delivery Office on 18/11/11 .

Thank you for using this service.

We can confirm that this item was delivered before the guaranteed time.

You can now see the electronic Proof of Delivery for this item by clicking the button below.

 

 

Thanks and Regards,

Kumar

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Hi everyone,

 

Royal mail lost my original documents(passport, degree certificates etc) in special delivery on 26th of October 2011 and i submitted claim form with original receipt and photocopies enclosed on 17th of November(special delivery again) but no response till now, so i sent an email to them and response from Royal mail is as follows..

 

 

 

Thank you for contacting Royal Mail.

 

I'm really sorry that you've not yet received a response to your complaint and so I've chased this with the relevant department, on your behalf. Unfortunately, they don't appear to have received your claim form.

 

I'm sorry for the inconvenience caused but, as we're unable to make any further investigations without this, I would kindly ask that you resubmit another P58 claim form to us, together with the necessary supporting documents. If you no longer have the originals, please enclose copies of your supporting documents together with a short note explaining why you've been unable to provide the original documentation. The P58 claim forms can be obtained from any Post Office® branch or they can be downloaded from our website at

Once again, please accept my apologies for the inconvenience caused and my thanks for bringing this to my attention.

 

 

Anyone please suggest me what i have to do now..

 

NOte: In Royal mail website it is showing like Your item with reference xxxxxxxxxxxx(claim form) was delivered from our PL DEL SEC 1 Delivery Office on 18/11/11 .

Thank you for using this service.

We can confirm that this item was delivered before the guaranteed time.

You can now see the electronic Proof of Delivery for this item by clicking the button below.

 

 

Thanks and Regards,

Kumar

Your more then likely going to need to re-submit your claim form. Consider writing a covering letter indicating to them you have sent this in before and have the special delivery tracking number of the letter to prove so, then i doubt you can be penalised for not submitting the claim in time.

 

Of course, send this recorded/special delivery incase it happens again.

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