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lloyds/credit security limited charges reclaim and remaining balnce


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Hello, Could somebody please give me some advice.


I was involved in claiming back my bank charges from lloyds like a lot of others. I didnt use the account i had with them, but because they wouldnt close the account i accrued an unauthorised overdraft of around £1300 - all charges! I attemted and hoped to get this overdraft wiped clean and to reclaim other previous charges with them.


While the court case was going on, i applied to the FOS to have my case looked at through the Financial hardship route - I genuinely couldnt afford the repayments lloyds wanted me to repay the overdraught. Lloyds eventually told me all they could do was to refer my debt to a recovery company.


THIS IS THE BIT THAT WORRIES ME - just before Christmas i had a phone call off a company, I think it is Allied International?, i explained that the case was still with the FOS, which at the time it was.


I have now had another phone call off this company demanding my employers details so that they can take the £1300 out of my wages. They have asked me if I drive a car that they could take and they have asked how i intend to repay the debt. As well as asking if i have any savings.


I have offered to pay a small monthly amount (of which i can afford), until October and then settle the rest of the debt in one payment. (i will be given shares in October that will cover the debt). i have refused to give my employers details at the moment, but the worry is getting to me of what powers they have and what they could do.


If anyone has a bit of knowledge or advice about these things i would be very grateful.

Thank you


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Is the case still with FOC

Allied International or AIC as they are also known are just another bunch of lowlife.

If I rang up would you give me your details - no I'm sure you wouldn't - so why would you ever give them the info.

Just threats from them.

Next time, if you take the call, tell them to put everything in writing and tell them as you don't know who they are or what they want you want it in writing. You need to know if they have actually bought the debt or are they just collecting for the bank this should be more obvious from letter.

You'll have a better idea when they put it in writing.

Dont go through any security checks and if they try it tell them they should know who they've rang


I have no legal training my knowledge comes from my personal life experiences

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Thank you. The case has been dismissed by the foc. Thanks for your advice, its what i wanted to tell them the first time they rang, but wasnt sure of their credibility or my rights etc.

They rang again ealier(before i had your reply) and were a lot less threatening. They offered me a reduced figure if i could pay in 2 days time. I again ststed that i was in no state to repay a lump sum, and they also said that they would take my offer back to lloyds - they have never mentioned lloyds before, only that they know of my debt with them.

thanks again


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Welcome to the site Lee.I will move your thread from here.

Feel free to ask any other questions.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



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  • 4 weeks later...

Hello all,

I wrote in to this forum last month regarding debt collectors (allied international) demanding my lloyds debt of £1200.

I had lots of good advice, but there has been developments!!


I recieved a letter this morning from Moorcroft Debt Recovery again demanding the money and threatening litigation and legal proceedings if i dont pay in 7 days.


The debt is from an unsuccessful bank charges claim with 'hardship', i couldnt afford the payback charges lloyds wanted, and now these companies expect me to pay all up front?


The last time i spoke to allied, i made them an offer of a small contribution every month and then a final settlement in October of this year (i have some money coming to me). Was this fair? Should i be offering this?


This is really worrying me now and any help will be very much appreciated




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you mean they have sent a standard threa-o-matic, calm down and re-read it, I bet it says we may or we could or they might


and if it is the same debt as your last thread best to keep it all in one place






Getting There Slowly



Advice is given freely but is in no way meant to be taken as Gospel:-)

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It is highly unlikely that Moorcroft will even think of taking a case to court involving charges as the whole issue of bank charges is on again.


I am not sure how much information is available on this site at present, but I woulld suggest that you look at Mike Dailey,s comments on Govan LC.Com.


The banks wont want anything going through the courts at this stage.



Edited by Crocdoc
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If you challenged your charges under the "old" rules and it was unsuccessful that is not the end of it. The supreme court said the old rules did not apply but that charges could possibly be reclaimed under "new" rules.


Crocdoc is right and you should look at the Govan thing.


A fresh challenge is not out of the question.

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ive put a few threads on here before about my lloyds overdraft/hardship/charges case.

Ive had another phonecall tonight off Moorcroft Debt Recovery threatening court action which upset me yet again!!

At the moment this is what i'm thinking and want advice on.


1) i'm going to send the template letter off this site about threatening DCA's etc to Moorcroft


2) After having my case for hardship rejected by the FOS, i'm going to contact lloyds again telling them of my intention to reclaim my charges back under the new rules, on these grounds;

i) lloyds fully knew that i did not use the account, but still charged a monthly fee and a number of overdraft charges each month because the monthly fee would take me more overdrawn. Every month these charges have snowballed to around £1150


ii) LLoyds call centre informed me that as i did not live near the original branch, i could call into any branch and downgrade to a basic account. But when i did, i was told i could'nt as i was overdrawn! (although i have no specific dates)


iii) even though i eventually claimed hardship because i could not keep up the repayments - lloyds never means tested me to actually find out what i could realistically afford each month.


3) My original claim was for something in the region of £2500. I was considering asking them to just close my account and wipe my overdraft clean as a settlement? I'd be happy with that just to get the DCA off my back.


4) what actual power has this DCA actually have? How far will they go? They have told me that they are acting for lloyds (not owning the debt)


5) Is it worth asking to go straight to court and have a judge rule it? have i got grounds?


I have tried looking through the forums but i'm a bit upset with the DCA phoning and nothing seems to be going in??!!


Thanks for all your help. I hope ive made sense



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3 Threads merged.


dyn27, please stick to one thread on this subject as it makes it easier for people to help you, seeing what replies and help have gone before.







Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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I've been reading about people sending a CCA to banks and DCA's. From what i've read, i think this is the road i should go down with Moorcroft. But i'm not fully confident of what, why and the end result of the letter would be?

I know that sounds a bit thick but please help

Thank you


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Hello dyn27!


If you can tell us some more, then I'm sure people will be only too glad to help you take charge of Moorcroft.


If you can tell us what the Debt relates to, i.e. Credit Card or Loan or Overdraft issue, when did you take out the original debt etc.


We need to know the general dates first, then we may need to look at the specific dates as things become clearer.


This is because the Law changed over the years, so we need a rough idea of when this all started, and how you ended up with Moorcroft.




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Thank you.

Basically, while my claim for charges with lloyds was on hold because of the test case, lloyds kept charging me a monthly fee and overdraft charges which have snowballed to around £1150.


The history of this and some other information can be found on this forum at Dyn27/aic/lloyds


Thank you very much

All help is greatly appreciated, i'm very worried


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I owe lloyds £1150 from a bank account i stopped using. I must have gone overdrawn once with this account and between the monthly fee and overdraft charges it has snowballed to this amount (it was around £500 more but they reduced it)


I went through the route of claiming back my charges - case was put on hold etc etc.

Then went through the hardship route because i could not afford the repayments lloyds wanted - FOS ruled for lloyds eventually.


LLoyds finally said that they would stop further charges occurring but would invlove a DCA.


I had a few phonecalls off Allied International and now ive had threatening letters and phonecalls off Moorcroft.


A lot of the history to this story can be seen at previous posts;-

dyn27/aic/lloyds & Can anyone explain CCA's to me (in this forum)


I've attached the moorcroft letter also


I'm really worried about this and dont know what to do next. I really need the advice

Thanks dyn27


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Can't read the contents of the letter as its too small, but I expect it will be the usual jibberish from Moorcrap.


Bailiffs, attachment of earning ect ect ect, heard it all before.


But as I have said many times before it is all rubbish, they have no powers whatsoever unless they take you to court and win and you have to default on the judgement after that.


I take it they are 'acting on behalf' of lloyds.

or has the debt been sold

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They hav'nt bought the debt, they're acting on behalf of lloyds. Ive read on here about CCA's but arent quite sure of what theyre about? would it be worth sending them one of those to see if they stop harrassing?


thanks again


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i want to amend my claim to misrepresentation.

I'm £1150 overdrawn with lloyds - all snowballed charges from an account i didnt use!

I just want them to wipe it and close my account with no comebacks.

From what ive read on the FAQ's ill need evidence in the way of a letter they sent me when they were charging me as proof of them misrepresenting their charges?? I probably havent got one of these so are their any documents on here that i can use?




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  • 1 year later...

Hi all,

After the bank charges disaster, i owed lloyds around £1100 in charges.

I agreed with lloyds to pay back this at £10 a month, which I have been doing since 2010.


Right through this process, I have also been having letters off Credit Security saying that I should be paying them because I have defaulted.

Everytime, I have replied to say I have not defaulted and pay the agreed amount every month to lloyds.


I had a phonecall off them yesterday and theyve now told me that lloyds should have notified me to pay credit security, and that they will notify lloyds to send me a letter to say this.


Can they do this?

My agreement is with lloyds and I have not broken this.

I want to continue this agreement with lloyds as i fear that credit security will force higher repayments on me?


Any advice please



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You are absolutely right. Once they have control of the debt, they will very likely go after you to get bigger payments.


Keep on making your instalments to Lloyds whatever happens. If at some point Lloyds refuses to accept the payments then write to them immediately and complain and enclose a payment. Do nothing on the phone. Everything in writing. Don't believe anyone unless you get it in writing.

If eventually Lloyds tells you to deal with the DCA and they try to increase the payments then Lloyds will responsible for acting unfairly to you.


Follow the BCOBS COBS link and read the articles.


We are getting many occurrences of banks going back on their instalment agreements in this way.

It is against the law and you can take action if you want. However, you have to wait until the demand for full payment or increased instalments - accompanied by threats.

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  • 2 years later...

Hi all,

can somebody tell me what will happen or what my options are?


After all the bank charges fiasco I was left with £1100 bank charges which lloyds couldnt wait to default me on. I'm now paying this back at £10 /month. Im half way through the 6 years of the default (am I correct in saying It shows on record for 6 years??), by my calcs I will still have a balance of debt at the completion of the 6 years what happens then?

Will that be the end of it and lloyds write it off? Will the default go on or start again?

will lloyds take a reduced settlement or try to get one?

thanks for any help


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The default will fall off your credit file on the sixth anniversary of the default whether it is paid or not. It will not come back again.


When it comes off your file it does not mean that the debt is written off and you will still owe any balance.


You can try a full and final settlement at any time.

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When doing the F&F, it's also worthwhile to see if they will remove the default too. After all, it will have taken years to pay back the debt, so they might just want to get you off the books fast.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



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  • dx100uk changed the title to lloyds/credit security limited charges reclaim and remaining balnce

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