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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ex Wife contacted CSA


Yam950
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Hi Everyone

My husband has just had a letter fromt he CSA satinghe has to pay child maintenance for his 17 year old daughter. We have been paying an amount direct to his daughter for the past 3 years into her bank account from mine. His ex-wife has recently got married and has lost any benefits she was getting so we think this is the reason. We have asked his ex several times for bank details to pay her but she has refused.

He called the CSA last year after a similar letter and told them he has been paying his daughter direct and was told this was fine. However tonight he has been told his ex does not class this as maintenance, just pocket money so he will have to pay the CSA direct. He earns around £400 a week including overtime, and we have my 3 children living with us, a new mortgage and both work 100 mile daily round trip between us from home so the cost of diesel is enormous! On top of other expenses which they dont take into account, we have a feeling they are going to sting us big time. We are struggling as it is, and he does not have a problem paying maintenance, but we are worried we will not be able to survive if they hit us hard. My ex currently pays me direct thorugh an agreement we have and it has worked out fine for several years. I dont get a great deal, in fact far less than most, but its an amicable arrangement. What im asking is, going off the CSA calculator - is it likely to be £40 per week they are going to want? Im worried if they want that or more then hubby wont be able to afford to get to work, have to give up his job, then we will be in the sh*t!!!

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The CSA will require 15%, they may ask for arrears, unfortunately payments made direct to the daughter will not count (unless you live in Scotland). Is his daughter in education?

 

If she is still at college then it is 15%

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