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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Survey Of Scots Who Claimed In Egland


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Hi everyone, I was just curious as to how many people from Scotland have claimed through the courts in England. I am thinking of going through the English courts as I have a sister who lives in Manchester and can use her address. Any feedback appreciated.

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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Sorry for not spelling England correctly in header.

BOS Prelim : 19/06/06 Owed : £382: offered £90.LBA sent 02/07/06, Delivered: 04/07/06. Offer increased to full £382 but with condition. Settled 4/11/06.

Data Protection Act sent to BOS CC : 19/06/06. Acknowledged : 03/07/06 Statements Received : 11/07/06 owed £845

Statements received for closed BOS account: 27/07/06, Owed £2596.52

First claim on closed BOS account now started - £735 Prelim received 7/11/06 LBA sent 5/12/06, Offered Full £735 but with conditions. Claim filed 22/01/07

CapitalOne-£1247, settled in full.

LloydsTSB- £910, sttled in full.

 

LET BATTLE COMMENCE

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i'm doing the same thing. I'll let you know how it goes. Probably file via moneyclaimonline early october.

 

got my parachute account as well so no worries there

HBOS - Data Protection Act Request 03/08/06

HBOS - Statements received 29/08/06

HBOS - Preliminary Letter Asking for it Back 01/09/06

HBOS - LBA Sent 19/09/06

HBOS - Moneyclaim filed 06/10/06

HBOS - acknowledged claim 11/10/06

HBOS - partial offer received for £716 16/10/06

HBOS - I THINK I MIGHT HAVE WON!! HBOS credit my account

with £2341 + costs/interest!! will know details soon

26/10/06

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Hi, i got my statements back from RBOS to the tune of £5229 in charges over the last 6 years. Can i claim back the 6 years through the English system and how nuch does it cost? i have a sister who lives in England and i could use her address! Any help would help............thank you!

T.D.

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Hi folks,

Well I live in Edinburgh and have just filed MCOL for approx £4600 against Lloyds TSB.

 

Moneyclaim state that you require a service address in england or Wales to use their system, so I hired a mailing address in England and have any mail rec'd there forwarded to me(mail boxes etc). You do not have to reside in England or Wales to use the Moneyclaim system. Afterall, you can claim via MCOL whilst resident in a foreign country. You only require an address for service of documents or payment. Help files and tutorials on the moneyclaim website are excellent, well worth a read.

 

And, if you were claiming against a company that has no service address in Scotland then you would have to use the Engslish small cliams system anyway, I think it's all about choice, and as TSB (in my case) conducts business in England then I choose to litigate there.

  • Confused 1

RBoS:(£570): *** WON *** £570 settled in full - HERE

Lloyds TSB: ** WON **

Abbey: S.A.R - sent 02/10/06, 14/11/06 statements rec'd & partial offer (30%), declined, LBA sent 26/11/06

Studio Catalogue: S.A.R - sent 02/10/06, Prelim sent 21/11/06, won £94.95 refunded.

Capital 1: S.A.R 02/10/06, off’d diff between £20 and £12, declined 21/11/06

A&L: S.A.R -02/10/06, prelim sent 21/11/06, rejected, LBA sent 26/11/06.

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live in aberdeen and also filed via MCOL (as i had a english address i could use)

HBOS - Data Protection Act Request 03/08/06

HBOS - Statements received 29/08/06

HBOS - Preliminary Letter Asking for it Back 01/09/06

HBOS - LBA Sent 19/09/06

HBOS - Moneyclaim filed 06/10/06

HBOS - acknowledged claim 11/10/06

HBOS - partial offer received for £716 16/10/06

HBOS - I THINK I MIGHT HAVE WON!! HBOS credit my account

with £2341 + costs/interest!! will know details soon

26/10/06

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Hi,

 

I have lived in Scotland for 3 years but my bank (natwest) is in Hertfordshire, England (the only Natwest branch close to my address is 15 miles away in the city centre).

 

I'm a newbie to this and have today sent off my first letter asking for past statements along with my fee. Would i be able to claim in England, or would it be more beneficial to go through the scottish court system?

 

 

Many Thanks, Jo xx

GIMME -Vs - NatWest

 

S.A.R sent with £10 fee (9-10-06) ***

Statements Recieved (19-10-06) ***

Preliminary Repayment Letter sent R/D (24-10-06) ***

Royal mail confirmed delivery to Natwest (25-10-06)***

 

Email and Phone call to the office of Rt Hon. John Hutton, Secretary of State, spoke to his private secretary Fiona Stone (26/10/06).

Email to Jack McConnell MSP (First Minister) (26/10/06)

Email to Jo Swinson, Local MP (26/10/06)

 

 

Email to Rt Hon. Gordon Brown MP (26/10/2006)

(((L.B.A to be sent on (8-11-06) )))

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