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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • anotheruser0000
      Parking Fee Paid But Input Incorrect VRN

      By anotheruser0000 · Posted

      Thank-you dx for your feedback. That is the reason I posted my opinion, because I am trying to learn more and this is one of the ways to learn, by posting my opinions and if I am incorrect then being advised of the reasons I am incorrect. I am not sure if you have educated me on the points in my post that would be incorrect. However, you are correct on one point, I shall refrain from posting on any other thread other than my own going forward and if you think my post here is unhelpful, misleading or in any other way inappropriate, then please do feel obliged to delete it but educate me on the reason why. To help my learning process, it would be helpful to know what I got wrong other than it goes against established advice considering the outcome of a recent court case on this topic that seemed to suggest it was dismissed due to an appeal not being made at the first stage. Thank-you.   EDIT:  Just to be clear, I am not intending to go against established advice by suggesting that appeals should ALWAYS be made, just my thoughts on the particular case of paying for parking and entering an incorrect VRN. Should this ever happen to me, I will make an appeal at the first stage to avoid any problems that may occur at a later stage. Although, any individual in a similar position should decide for themselves what they think is an appropriate course of action. Also, I continue to be grateful for any advice you give on my own particular case.  
    • dx100uk
      Parking Fee Paid But Input Incorrect VRN

      By dx100uk · Posted

      you can have your humble opinion.... You are very new to all this private parking speculative invoice game you have very quickly taken it upon yourself to be all over this forum, now to the extent of moving away from your initial thread with your own issue that you knew little about handling to littering the forum and posting on numerous established and existing threads, where advice has already been given or a conclusion has already resulted, with your theories conclusions and observations which of course are very welcomed. BUT... in some instances, like this one...you dont quite match the advice that the forum and it's members have gathered over a very long consensual period given in a tried and trusted consistent mannered thoughtful approach. one could even call it forum hi-jacking and that is becoming somewhat worrying . dx
    • anotheruser0000
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By anotheruser0000 · Posted

      Yeah, sorry, that's what I meant .... I said DCBL because I was reading a few threads about them discontinuing claims and getting spanked in court! Meant  YOU  Highview !!!  🖕 The more I read this forum and the more I engage with it's incredible users, the more I learn and the more my knowledge expands. If my case gets to court, the Judge will dismiss it after I utter my first sentence, and you DCBL and Highview don't even know why .... OMG! .... So excited to get to court!
    • lookinforinfo
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By lookinforinfo · Posted

      Though it would be Highview you would  pursue. DCBL are nonentities-on their best day,
    • anotheruser0000
      Highview/DCB(L) ANPR PCN - Letter of Claim - Now Claimform - overstay - Riverside Retail Park in Norwich, Norfolk.

      By anotheruser0000 · Posted

      Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other! One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Currys dishwasher faulty

nat

By nat
in Currys/PCWorld/Dixons

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nat

nat

Posted
Posted

Hi,

 

My Currys Essential diswasher stopped working on Boxing day, (it is about 7 months old) so i rang up Currys as soon as they were open and they sent an engineer round this morning.

 

He fiddled about with it and got it working again, but in doing so made a large rip in my lino. There was already a small hole there, but he has made it 10 times as big.

 

Also, the diswasher has now started leaking and buzzing, which it wasnt doing before.

 

I phoned currys and they have said i need to go into a curry store to report the ripped lino??? and they are getting the engineer to come back out to me again, but they havent given me a date, they just said the engineer would be contacting me.

 

Where do i stand on this one?

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Guest Paul - CurrysPCWorld

Guest Paul - CurrysPCWorld

Posted
Posted

thanks for taking the time to get in contact with us. I am sorry for my late reply, I have been out of the office during the festive period. I am sorry to hear that we have sent round one of our dedicated engineers and they have damaged your flooring and also not resolved this issue that you have with your appliance. If you send a letter with a quotation of how much it will cost to repair (if possible), or replace the lino to us we will be able to look into this for you. I am sorry to say that we would be unable to confirm the write off or exchange of the appliance though as we would need to get another engineer to confirm that the unit has not been repaired correctly before we authorise the exchange. Please PM or post up if there is anything further that I can do for you.Kind Regards, PaulThe KNOWHOW Team.

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my-spirit-soars-free

my-spirit-soars-free

Posted
Posted

nat - if the dishwasher is leaking you may want to wait before sending the lino estimate.

 

You may as well send estimates for all the damage in one go, and water damage can work out expensive to fix, especially if you are having to wait weeks for the engineers to come back out to fix the leak.

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sparx

sparx

Posted
Posted
nat - if the dishwasher is leaking you may want to wait before sending the lino estimate.

 

You may as well send estimates for all the damage in one go, and water damage can work out expensive to fix, especially if you are having to wait weeks for the engineers to come back out to fix the leak.

 

Although if it is leaking that seriously I would be inclined to turn the water off to it (It should have its own cut-off tap on the cold/hot water supply).

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nat

nat

Posted
  • Author
Posted

I did indeed turn the water off under the sink.

 

I wrote and rang Currys customer service, who said that I should send the lino estimate to the engineers direct as it was a subcontracted company.

 

They also said I wasnt entitled to a refund for the dishwasher and that the engineer would have to come out again.

 

The engineer came back out yesterday and had a fiddle, said he fixed it, and then lo and behold, it started leaking again.

 

Am I right in thinking that as they still havent fixed it, i am now deffinitely entitled to a refund or replacement?

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rebel11

rebel11

Posted
Posted

Hi nat

 

Send them another letter with an update of the most recent visit, tell them you want it replaced and compensation as yet again you've had to stay in for the non - repair of the dishwasher. Tell them if it's not replace you will take legal action.

 

I did indeed turn the water off under the sink.

 

I wrote and rang Currys customer service, who said that I should send the lino estimate to the engineers direct as it was a subcontracted company.

 

They also said I wasnt entitled to a refund for the dishwasher and that the engineer would have to come out again.

 

The engineer came back out yesterday and had a fiddle, said he fixed it, and then lo and behold, it started leaking again.

 

Am I right in thinking that as they still havent fixed it, i am now deffinitely entitled to a refund or replacement?

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nat

nat

Posted
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Posted

Looks like I will have to issue an N1. I have heard back from Currys and they state that they have 28 days to repair the dishwasher and I am not entitled to a refund or replacement until then.

 

They have told me I need to book ANOTHER engineer visit!

 

Should I also claim for my time and/or damages with the N1 or just simply the cost of a replacement dishwasher? The engineers company are dealing with the claim for the torn flooring.

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nat

nat

Posted
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Reply received at the weekend to my LBA:

 

Thank you for your letter dated 11th January 2012 addressed to our Head Office.

 

Please accept my apologies for the fault still not being resolved. As stated in my previous email, we are obliged to offer a suitable resolution and in this case it is a repair.

 

The engineers have 28 days from the date of the first visit to complete the said repair as long as they have had reasonable access to the product. I understand that you are not happy with the resolve offered and demand a full refund, however, at this present time we are unable to offer this.

 

I would like to discuss the points you made in letter in more detail however, I have been unable to reach you on the telephone number we have on record.

 

I will be out of the office now, but will be back on Tuesday 17 January 2012 when I will call you again and hopefully be able to offer further assistance.

 

 

Do I now go straight to court claim, or do I have to have another attempted repair? I cant take any more time off work for this really.

 

Thanks

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nat

nat

Posted
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Posted

Quick update. Currys finally replaced the dishwasher with a new one. They are offering £230 on the flooring which cost £460 19 months ago. Does this seem a fair price, or should I ask for a bit more?

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