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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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County Court exposing documents to Creditor - what can I do?


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Have to pay Costs on a small claims claim. Submitted I&E report along with offer to pay. Court sent this to the other side which I believe is illegal and against Data Protection Act. Now the other side is questioning outgoings I have had for many years for essential insurance cover and even questioning why my water bill is so high despite it being fixed costs and not metered.

 

Can I moan at the Court for this? I am on benefits so the law says what I need to live on and for this reason I offered £1 per month which the other side has gone mental about.

 

Any advice what I can reply to Court with?

 

thanks

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Was the I&E ordered by the Judge???

The Creditor is usually allowed to see

if the offer to pay is fair and reasonable,

the decision lays ultimately with the judge.

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OK,is this is a formal application for a variation of

a payment forthwith order if so it will be sent

for the consideration of the creditor.

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An I & E is something that a creditor can legitimately request if a debt is defaulted on. They are not able to use it to direct the debtor as to what 'savings' should be made for example NR was one of my creditors and was included in my debt management plan, they 'required' me to reduce my food bill to about £30 a week and not pay my other creditors - they had to put up and shut up. A judge on the other hand in a claims court can make direction and one would not expect to see things such as alcohol, gym memberships or cigarettes listed!

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This not a question of any sort of default, an order

has been made by a court and it seems from the

information given so far that it may have been a

''forthwith'' order that the OP is applying for a

variation to pay by installments.

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The other side has made demands that I reduce certain outgoings in order that he may be paid at a higher rate. Am I right that the creditor has no right to demand such things, especially as they are utilities and insurances and outwith my control?

 

thank you, this is helping me put a reply together.

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Hi, Your best approach is to ask for the judge

to review the I&E and make an order for

the payment.

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You are right - they can demand all they like - but it doesn't matter the Judge will decide what they get! Utilities rent etc are considered to be priorities and consumer debt comes way way down the list. If you haven't already done so you might call one of the debt charities or visit their websites -

http://www.cccs.co.uk/

http://www.payplan.com/

 

they have I&E templates - there might be items on there that you have overlooked dental costs, hair cuts, pets, emergency funds - you are entitled to all of these

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I used a cccs template. My only income is benefits so by law that is the amount I am legally entitled to receive, so how can I be forced to pay more than a token payment if my benefits are what the law says I need to live on?

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You cannot be forced to pay more than

you can reasonably afford with out causing

hardship to you and any dependants.

This must be put before the judge.

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National Debtline might be able to advise what levels of monies you can spend on certain items (after all your priority debts have been paid). That should put paid to the claimant attempting to force you into poverty.

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Although your post is specifically about the claim, your creditor has behaved disgracefully. You might want to give serious consideration to reporting them to the FSA. The first step is to write to HFC and request a copy of their complaints process, this request has a legal footing and they are required to respond within a given periosd. Then use the process, again they are required to resovle your complaint within a given period. I strongly suspect that they will do neither of these things, this is grounds for reporting them to the FSA. If they fail to resolve your complaint that too is grounds for escalting to the FSA. For a creditor to hound someone on benefits and attempting to force them into subsistence in order to pay a debt is appalling and quite frankly should be reported. The FSA does not act on individual complaints but if they get a significant number of complaints about an organisation then they will. Incidentally I believe that for every complaint the FSA receives the crediotr involved is debited an administrative fee of severl hundred pounds?

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There is a HMCS guidance booklet available on

income and expenditure not sure if it is now available on line.

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