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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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I'm new to the site but just came across and need some advice.

 

I'm one thats usually very good with finances so this is all new and scary to me. Anyway, about 3 months ago I received a parking ticket, I didn't pay it as I was disputing it due to it being a bank holiday.

 

The rejected my claim but stated I could dispute again, however, due to new job and finishing uni (excuses) I just kept putting it off. The original fine was around £70 and then went to £112.

 

Anyway still putting it off I received a letter from Equita. I barely read it and stuffed it in a draw to deal with the next day. However, 2 days ago a bailiff turned up on my door. Luckily no one was in but my sister came home later to find a hand delivered letter.

 

I called the bailiff and he told me my balance had now gone up to £414+ and I must pay now unless they'll come tomorrow and increase again around £150. I was absolutely stunned. But to cause any further costs I unwillingly paid and then decided to try and fight it rather than fighting further costs.

 

I am waiting of a breakdown of the costs but as my claim will probably get rejected again I take it I'm not entitled to claim anything back?

 

But surely these costs are ridiculous and I've been overpriced?

 

It will be the last time I put something off anyway. This has crippled me.

 

Any help or advice will be greatly appreciated.

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Hi and welcome to CAG.

 

When did you apply for a breakdown of charges.

 

Unfortunately, once it gets into the hands of the bailiffs the cost does rise considerably.

It does seem a little high, but until you get a breakdown of the charges we can then see how they came to that amount, some charges may be questioned.

Who have you asked for the breakdown of charges from?

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Hi and welcome to CAG.

 

When did you apply for a breakdown of charges.

 

Unfortunately, once it gets into the hands of the bailiffs the cost does rise considerably.

It does seem a little high, but until you get a breakdown of the charges we can then see how they came to that amount, some charges may be questioned.

Who have you asked for the breakdown of charges from?

 

 

 

Hi, thanks for your reply.

 

The bailiff told me on the phone that I would receive a breakdown of the costs in the post. Do I need to ask the debt collectors for this again?

 

I've seen a few breakdowns online and it looks like the highest cost will be van hire! Surely this can't be right for a less than £150 collect?

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It is best to send an email or letter to Equita. Dont rely on the bailiff giving this to you especially as you have paid already.

 

It should not be any more than around the £150 mark, if he has only made one visit.

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Right I have had the breakdown of the costs! It's ridiculous. One visit....

 

Debt: £112.00

Initial letter: £11.20

Visit fee: £80.00

Attendance charges: £160.00

Card charge: £10.33

VAT: £52.31

 

Do I have a leg to stand on with claiming on of this back?

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4 threads merged

please keep to one thread per issue

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Visit fee an attendance charges bogus, 1st visit he is allowed to charge 28% of the outstanding balance which would be £112 plus letter fee. And also he cannot charge a credit card charge.

 

Is this the only time that he has visited ?

My respect to people who post regularly and help people out on here. Without your help alot of wrongs would have been committed.

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