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    • The text on the N1SDT Claim Form 1.The claim is for breaching the terms and conditions set on private land. 2. The defendant's vehicle, NumberPlate, was identified in the Leeds Bradford Airport Roadways on the 28/07/2023 in breach of the advertised terms and conditions; namely Stopping in a zone where stopping is prohibited 3.At all material times the Defendant was the registered keeper and/or driver. 4. The terms and conditions upon  entering private land were clearly displayed at the entrance and in prominent locations 5. The sign was the offer and the act of entering private land was the acceptance of the offer hereby entering into a contract by conduct. 6.The signs specifically detail the terms and conditions and the consequences of failure to comply,  namely a parking charge notice will be issued, and the Defendant has failed to settle the outstanding liability. 7.The claimant seeks the recovery of the parking charge notice, contractual costs and interest.   This is what I am thinking of for the wording of my defence The Defendant contends that the particulars of claim are vague and are generic in nature which fails to comply with CPR 16.4. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is denied. It is denied that the Defendant ever entered into a contract to breach any terms and conditions of the stated private land. 2. Paragraph 2 and 4 are denied. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was only contracted to provide car park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. 3. It is admitted that Defendant is the recorded keeper of the vehicle. 4.  Paragraph 6 is denied the claimant has yet to evidence that their contract with the landowner supersedes  Leeds Bradford airport byelaws. Further it is denied that the Claimant’s signage is capable of creating a legally binding contract. 5. Paragraph 7 is denied, there are no contractual costs and interest cannot be accrued on a speculative charge.   I'm not sure whether point 4 is correct as I think this side road is not covered by byelaws? Any other suggestions/corrections would be appreciated.
    • Dear EVRi parcelnet LTD t/a evri   evri parcelnet isnt a thing also you say defendant's response which is a bit of a weird format.   Something like   Dear EVRi, Claim no xxxx In your defence you said you could not access tracking. Please see attached receipt and label Regards
    • Welcome to the Forum I have moved your topic to the appropriate forum  Residential and Commercial lettings/Freehold issues Please continue to post here.   Andy
    • Please provide advice on the following situation: I rented out my property to four students for 16 months until March 2024. Initially, the property was in very good condition, but now it needs extensive renovation. This includes redoing the bathroom, replacing the kitchen, removing wallpaper, and redecorating due to significant mould growth. The tenants also left their furniture on the grass, which is owned by the local authority. As a landlord, I've met all legal requirements. It seems the damage was caused by poor ventilation—windows were always closed, and heating wasn't used. There was also a bathroom leak fixed by reapplying silicone. I tried to claim insurance, but it was denied, citing tenant behaviour as the cause by looking at the photos, which isn't covered. The deposit barely covers the repair costs, or else I'll have to pursue money claims, which I've never done before and am unsure about its legal complications or costs. Any thoughts on this?
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New Three Contract Question - no signal


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My lovely wife got her nice new Samsung phone yesterday on a Three contract. However we spent most of last evening trying to get a signal from home even though the coverage checker says we are ok., only managing to send around 6 texts all night.

 

She is obviously not impressed so rang Three to cancel and return the phone, they are refusing because she sent the texts even though she couldn't make voice calls.

Is there anything we can do or am I forced to pay the £600 they want to get rid of the useless contract. (This took over 20 calls to different numbers !)

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If you brought it from home use the Distance Selliung Regs to get a refund. WRITE to them (send recorded) and cancel it. Offer to pay for the used texts.

 

Don't let them fob you off.

 

You have 7 days to cancel, send the letter tomorrow and it dont really matter how long it takes as long as you have dated it. Don't use the phone again.

 

If you brought it in store then the above does not apply.

Try calling your BBC local radio consumer program, they normally get results.

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This is their returns policy http://www.three.co.uk/_standalone/Link_Document?content_aid=1220457053001

Although it states that you mustn't use the device you can argue that you were given the impression that it would suit your needs but in actual fact the signal is just not good enough.

Give customer services another shot and if you're unsuccessful check some of the other 3 relates thread to get the CEO's email address.

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Having a read of their returns policy i have noticed something quite fishy. They mention that the device needs to be in a 'as new' state which has NOT been used for calls/texts,etc. Whilst they can impose this condition on returns to their store as they are under no legal obligation to accept these store returns and are therefore free to decide on their own policy for that, my concern is that they are imposing this policy on devices covered by distance selling regulations (i.e. web-store or telesales). It is the whole point of DSR that a consumer receives the goods, uses them and makes an informed decision on whether it is suitable for their needs prior or whether to return them. If 3 are trying to stop people from using the equipment if there is a chance they might return it under DSR then this is in opposition of the legislation and really shouldn't be in their policy.

 

Anyway, to cut a long story short, to repeat ashmk, if you have bought it from telesales/websales and have already used it then you can still cancel under DSR (7 working days starting from the day after you receive the equipment) so don't let them fob you off.

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three store is rubbish! I just got conned into a contract!

but you should be protected under distance selling act.

Don't worry if they don't take it back, you can take them to communication Ombudsman Services after 8 weeks, or just request a deadlock letter and take it to communication Ombudsman Services.

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three store is rubbish! I just got conned into a contract!

but you should be protected under distance selling act.

Don't worry if they don't take it back, you can take them to communication Ombudsman Services after 8 weeks, or just request a deadlock letter and take it to communication Ombudsman Services.

 

If you went into the store, how where they able to con you? I am not defending Three as their CS is rubbish generally, but are interested in what you say.

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you can see my other post, I have written everything in detail.

Just asked for an iphone with unlimited internet, was told the only way is to take a new contract.

basically, I later found £3 add on could have been purchased, an extra £5 per month would change my new contract to an iphone contract you see.

Edited by kitttenjane1234
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Well a week on and still no reply from three, I have also emailed the "Executive Office" but keep getting an automated response telling me to rin 333 which I am not prepared to do as this has been exhausted already. Can someone please suggest what we do next, the phone has not been used since the first day and is still boxed and ready to return.

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OK you informed them quite quickly to return it, so there shouldn't be this problem

 

Fill in this online form

https://www.three.co.uk/Support/Contact_us/Complaints_code_form

and see how they reply.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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Thanks, I did fill in the online complaint form, twice, and got acknowledgement, twice, but still no resolution. I have also sent a letter by recorded delivery, still nothing. Should I cancel my d/d and chance being defaulted as they haven't had a payment from me yet.

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Any default would be a huge battle. You need to keep on at them.

 

Where did you write? This is their head office address

 

HUTCHISON 3G UK LIMITED

STAR HOUSE 20

GRENFELL ROAD

MAIDENHEAD

BERKSHIRE

SL6 1EH

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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I wrote to their Glasgow office within 7 days using recorded delivery, no response and have also used the online system with nothing apoart from the "we aim to deal with your complaint" response.

 

Now dont know what else to do apart from parcel everything up and post it to the Glasgow address.

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  • 2 weeks later...

They have finally agreed to cancel the contract but only after a lot of mither, but thanks to everyone on here I eventually got things sorted by emailing the CEO's office every day.

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