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lynzpower

Lynzpower v cooperative

style="text-align:center;"> Please note that this topic has not had any new posts for the last 5185 days.

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just to say, Im asking for 150 back from the co-op for excess charges.

plus 7.01 interest, as per the letter in the library. feel free to move if in the wrong place!

lynz

x

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Nope, right place, own thread, all good! signgreatjob.gif

 

Keep us posted.

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7.01% interest???


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no £7.01 for overdrawn charges, as per your letter in the library... Hope thats right, havent sent it yet, is this correct or not ?

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will be sending this today, can someone confirm that this is correct? That i should be charging them for the interest or not?!

 

Cheers xx

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Ok letter was sent as above on above date

 

Recieved letter today saying

 

Dear ** ( dated 11/4/06)

thank you for your letter, we are sorry that you have been unhappy with our service.

 

We will contact you again to reply specifically to your letter within the next 7 working days, We will try to phone you, but if we cannot reach you will write to you

 

In the meantime please accept our apologies for any inconvenience you have been caused

 

yours sincerely

DEBBIE HAIGH

Complaints manager

 

-**----------------------------------

 

Well i certianly wont be engaging in conversation with them, so lets wait for the letter!

 

Cheers

lynz

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Just had a phone call from Co-op, I said, Oooh can you do this by letter I really dont want to discuss over the phone, she said, Oh was just about to tell you that we are refunding it, do you want it straight into your account!! INcidentally, the lady was lovely.

 

Edit to say, she did say, "we were going to quibble over the 7.01 interest, as you would normally have to pay that, but as its such a small amount, its better you have it than us"

 

*lynz wears a very jubilant smile indeed*

 

Thanks all, concluded in my case x

 

Now whats next mwwhhaahahahaa ( lloydstsb :rolleyes:)

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Well done.

 

The Coop seems to be about the best.

fewest complaints and least trouble to get it back.


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This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 5185 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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