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Travel Lodge, fined 400 pound for no damages, only mess!


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Hello, today my friend received a 400 pound fine for staying at one of the travel lodge rooms. It was his birthday and about 12 of us were in the room as we were drinking ready to go out. We left the room with crates of beer, food and a bit of mess. Also some BBQ sauce got on the walls and some on the sheet. I can understand getting fined, it was stupid to do at the time and can understand getting fined. However, 400 is to much to charge when no actual damages were done. We wouldn't mind paying some of the fine but 400 is ridiculous. Can you please help, and tell me the best way to go about this... We've been told we can be taken to court and we have no clue what the best option is. Thankyou!

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Hello, today my friend received a 400 pound fine for staying at one of the travel lodge rooms. It was his birthday and about 12 of us were in the room as we were drinking ready to go out. We left the room with crates of beer, food and a bit of mess. Also some BBQ sauce got on the walls and some on the sheet. I can understand getting fined, it was stupid to do at the time and can understand getting fined. However, 400 is to much to charge when no actual damages were done. We wouldn't mind paying some of the fine but 400 is ridiculous. Can you please help, and tell me the best way to go about this... We've been told we can be taken to court and we have no clue what the best option is. Thankyou!

 

No doubt that Travelodge will claim that removal of the stains involved specialist cleaning materials or personnel. If this couldn't be completed on the day that you checked out then they may argue that this prevented them from re-letting the room and that would form part of any damages that they claim. If you already acknowledge that you did leave the room in a mess then this makes the case for them - what if the staining involved repainting or papering the wall and this couldn't be completed for several days? Easy to see in those circumstances how it might add up...

 

Having said that, you can't be charged an arbitary amount and £400 seems a little convenient and smacks of a penalty, which is unlawful, so I would write and ask them to substantiate the claim and provide a full breakdown of how the £400 is made up. If they can't then you can dispute any later court claim on that basis, but if they can, then it is a different matter.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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My friend asked for a breakdown receipt the other day but we apparently only have 14 days until court proceedings occur. I can imagine them taking their time about it. If we get that receipt and it adds to that over priced amount, how can we go about it? Thanks.

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Well if they do provide a breakdown and it looks in order, then this might well be adequate before a Judge in a claim for compensation, so you would either need to 1. Pay it (split 12 ways of course!) , 2. Negotiate something more reasonable or 3, Call their bluff and see if it goes to Court.

 

If they don't provide the breakdown to substantiate their claim, and proceeded to Court, then you would enter a defence on the basis that the amount being claimed is not a true reflection of the damage caused (or that there was no damage?) and put the claimant to strict proof of their claim. A claim being issued is only the first part of the process, and once you indicate your intent to defend there would be ample time for Travelodge to come up with the necessary proof both that the value of the claim is true and that it was caused by you (or your friend). If they don't provide proof then you apply to have the claim struck out, and if they do, you consider whether to settle or proceed to Court.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Thanks for the advice, its been a big help. Do you think Travel Lodge will take it to court, or do you just think they're trying it on? I've read some where people have said ignore them, but it never says if it actually goes to court or not? I can't imagine Travel Lodge going to court about it but then again I've never been in a situation like this before.

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