Urgent help needed jd williams accusing of fraud!!

[baileysmammy]

Hi There

 

Im hoping someone can help me urgently.

 

My Gran took out a catolouge with naturally close under her maried name. She then seperated with my grandad and took out 2 further catologues with JD williams reverting back to her maiden name after seperating with her husband.

 

She is abroad vising family at the moment until mid january and my grandad is looking after her house.

 

Yesterday someone from jd williams called to speak to her, when my grandad advised she wasnt here they asked who he was he gave his name and they then looked something up on the computer and said that my gran had 2 different names on the accounts and that they were gonna get her charged with fraud!

 

My grandad is now extremely worried about this situation and has to call jd williams back on monday , can they accuse my gran with fruad for reverting back to her maiden name and if so does anyone know what will happpen?

 

we dont want to worry her while she is abroad so ideally i need to get this sorted out ASAP

[rebel11]

Hi bailey

 

JD Williams shouldn't be discussing anything with your Grandad, it's not his accounts. They can only talk to the account holder. They've broken the Data Protection Act. Your Gran should complain to the ICO when she gets back. Your Grandad needs to get the name of the individual that called from JD Williams,

write a report. Clearly your Gran shouldn't be using multiple names, but only she will know why she did. Don't be pro active trying to sort it out, wait until she gets back, you could make matters worse.

 

http://www.ico.gov.uk/complaints.aspx

 

http://www.ico.gov.uk/complaints/data_protection.aspx

[baileysmammy]

Hi Rebel

 

Thanks for that, basically it was due to them seperating she started using her maiden name again, so the majority of her bills have been swapped over to her now maiden name.

 

Im just worried the police will turn up at the door , i dont want to worry her while she is away so we arent going to tell her anything at the moment as she is in her 70's and dont want to cause her any undue stress

 

Im just worried she is going to be in alot of trouble even though it is genuinely her maiden name.

[dx100uk]

certainly do not call them

and if they turn up at the door

call the police

 

they are NOT bailffs and have NO LEGAL RIGHT to doorstep.

 

they have no more powers than the milkman!

 

as for the debts and the issues surrounding them

 

they are talking bowlarks

its not fraud

its a flippin catalogue company.

 

very very last in the pile of debtors ANYONE should ever bother about.

 

next will be unreliable collections

 

again they HAVE NO LEGAL POWERS either

 

dx