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Carcraft Problem


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I bought My Vauzhall Zafira September 2010 from Darlaston Carcraft.I am paying 2 loans for my Car. 1st loan is for my car and other loan as they told me before for unsecured borrower.

 

My question is,does Carcraft miss sold me and indirectly sold me another top up loan.

 

Or 2nd loan for unsecured borrower purpose or NAC warranty purpose?

 

Adding,My car Gear box just broke down last week.And i bring My car last thursday to Carcraft Darlston.It has 5 years NAC warranty.

Yesterday,they inform me,may be i have to pay the labour charge or gear box if it is not covered gearbox specific parts as mentioned.So,whats the use of warranty.

 

Today i contact with them again.Saying me again tomorow.

If everyday they will tell me tomorrow tomorrow then it is so fraustation.almost one week i gave my Car to them but still they cant say anything?

 

Is someone will help me on this pls?

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Guest Carcraft Customer Service Manager

Hello therePlease would you PM me your vehicle registration and i will look into this issue for you?Many thanksLinzi

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