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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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On October 26th, I had my last two cigarettes. I haven't had one since. This from a bloke who had smoked continuously for 38 years.

 

The only way I am managing this is with the aid of Champix. The biggest drawback of Champix-they make me feel quite sick. This is because I cannot eat first thing and I had been advised to have the tablets with food :|

The biggest issue I have had is that I have to do something with my hands and mouth. This usually means eating-even when I'm not hungry :sad: I'm putting on lots of weight but always in the wrong places. The reason for this is because I don't eat in the morning so when I do start eating, I find it hard to stop.

As for 'quitzits' I had ONE :smile: then no more.

 

I do still find myself stalking smokers so that I can get a whiff of 'product' :!:

 

5 weeks of support left before I go it alone. that's when my willpower comes into its own.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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well done foxy,

i know just how you feel!

 

i gave up eleven weeks, four days and nine hours ago! after 53 years smoking!

 

i went 'cold turkey' as i couldn't bring myself to take any substitute as i may have become dependant on the substitute! (daft i know but thats how i felt at the time).

 

i too have frequent spasms where i could kill for a ciggy. your spot on about doing something with ones hands, so i bought some joke cigarettes, and 'voila' the urge is gone.

 

the only real difference i have noticed, is that i dont cough anymore, especially first thing in the morning. food doesn't taste any different (contrary to popular belief) for me at any rate.

 

i am determined not to start again.

 

good luck,

 

bartymuv.

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Champix are not a replacement. They stop the brain craving nicotine and once the course is up (12 weeks) the nicotine will be totally out of my system (hopefully). I didn't want patches as they do replace the nicotine so (to me) that defeats the object.

 

Since I stopped, I don't really get bad cravings and the ones I do get are very mild.

 

I have noticed that I don't think of cigarettes until later and later in the day now although I still feel I'm missing something after food.

 

I'm not too impressed with my hospital consultant though. He said that stopping smoking would be as good as a course of steroids for my medical conditions. He lied! And one of his nurses confirmed it.

 

Well done to you too. After that many years it is even harder to quit. Keep it up :whoo:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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