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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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rota/shift issues.


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im a night shift worker, and my boss is always messing us about with the lateness of our rotas. we are never informed until a day or two before the next week starts of our working days. last week i got a text on saturday to tell me my week started the next day. its getting beyond a joke now...

 

i have tried to find out my shifts this week just to be told'theyre with personel. i received a text today at 3pm to inform me that im rota'd to work tonight at 11. can they give me such short notice? ive had to refuse to go into work as i've gone to visit family overnight and was too far away to drive back. is it unreasonable on my part to think 'well, its sunday i have no idea what im working but im not gonna waste my time off waiting on the off chance they decide to tell me when im working?'

 

i shouldnt be expected to be on 24 hour call to drop everything. i feel that they are taking advantage, there is only 7 of use on the shift and i know from previous experience that rota are that difficult for so few people as there is no sickness or holidays booked.

 

anyway im expecting the manager to have words tomorrow and would appreciate any feed back so i can prepare what im going to say.

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This seems bizarre, but I suppose that the answer will lie in the contract. Does it make any mention of when you might expect to find out your rota pattern, or does it contain a clause which states that 'due to the nature of the business you may be required to work at short notice'? If not, then there must be a degree of 'reason' on both sides, and it would be 'unreasonable' for the employer to prevent you from making arrangements to do what you like on 'your' own time.

 

This really needs to be recorded as a grievance stating that you are not able to enjoy an adequate rest period or time away from work with family due to the unacceptable way in which shift patterns are notified.

 

How long have you worked there and what type of work is it?

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hi, sidewinder thanks for the reply. i work in retail (supermarket). i have only been there 2 months, im still on my 13 week probationary period, this is what has me a little concerned. in that i dont want to make too much fuss but i need to balance that with not being ill managed. we are all new on the shift as its a new store. as for a contract we're all still waiting 8 weeks in.

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Ah - I see the problem! I know only too well that supermarkets tend not to spend money that they don't have to and start planning only when it is clear that the staff will actually be needed in order to spend staffing budgets wisely....

 

As you seem to be aware, making too much of a fuss is not necessarily a good idea as they could simply decide that you are not required. Nevertheless, this does need a sensible conversation with the manager and an explanation that with only 8 hours notice of being required to work that should this occur when you are many miles from home it is not unreasonable to say that you will find it difficult, if not impossible. I can't see that you should be disciplined for this, and if that were to be the case then a formal grievance should be pursued

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