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stuinn

SAR Ryl Bk of Scot

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I sent a request to RBS on 21 Oct. They returned the original letter and PO at the begining of this month asking for a utility bill to confirm my current address and also for me to sign an authorisation to amend my address on their records. Is it usual to sign this document to change my address as I know signatures are not given to correspondence to DCA's or am I being over cautious?

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Hi stu

 

I'd phone them up and see if they will amend over the phone, they'll ask you some security question see if that works.


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