Jump to content


style="text-align:center;"> Please note that this topic has not had any new posts for the last 2455 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi

 

I have just recieved a phone call from convers money regarding a debt i have with them and the person i spoke to Hussain was very rude, he originally called and spoke to my OH about this issue even though he didnt know it was my OH telling the OH how they will be starting legal procedings against me blah blah blah. Then he phoned back again on private number and when i challenged him asking why he was speaking to someone else about my finances his response was well they answered your phone so i can tell them what i like. and then continued to say i am not getting into an arguement with you and then said we will see you in court and hung up.

I also got an email which said the following

 

·Solicitors being instructed to commence legal action or personal bankruptcy proceedings

·A debt collection agency being instructed to attend your home to collect the debt or assess your assets prior to legal action

Can they get me bankrupt???

 

I have sent them an email requesting them that they only contact me via letter which i will send by letter too. i tried calling the two numbers i have for them but both are constantly engaged.

Are these people regulated by anyone as i could not see any license numbers for fsa etc on there website.

Anyone know anything on Convers money or any advice would be really appreciated

 

Thanks

Share this post


Link to post
Share on other sites

I wouldn't worry too much about it. How much do they say you owe them? If its under £750 they can not make you bankrupt. As for the rst of it , it is typical bully boy tactics. If , and it is a big If they try to send doorstep collectors they have no rights. before anyone can take your possessions they have to get a CCJ which you then have to default on.

I would contact either trading standards or consumer direct first thing tomorrow and tell them what you have told us. Also write to them, recorded delivery saying that you are complaining to the OFT about their breach of OFT guidelines, that they must contact you in writing or email in future and under no account must they discuss any of your business with another person. They have broken so many rules here it is unbelievable.

Also do they have your debit card details, if so tell the bank you have lost it , check other posts about this

Share this post


Link to post
Share on other sites

Hi thanks for the reply.

 

The bank card details they have are for my old bank account which is now closed and i have a new one now.

I did forget to say when they spoke to my OH they said they would be taking me to court for fraud. Is this possible as i admit the debt i just want a statement of all the charges etc before i arrange a repayment plan..

 

Also i note on the Consumer direct website that before they can take action they must

 

 

  • an arrears notice with details of how much you owe and advice on where you can get help with your debt
  • a default notice that explains what will happen if you don't repay the money within a set time
  • a written notice if they want to add on charges like interest

i have had none of these unless the threats above count as one of those by email but i have not recieved anything from them in writing.

 

Thanks

Edited by mightyroyals

Share this post


Link to post
Share on other sites

These low life love to threaten with scary words like fraud and I wouldn't let that bother me, and it's not them who would take you it's the police so they are talking through their backsides. I can not help you with the legal side as i have a feeling that these payday loans aren't regulated in the same way as others, however there are hoops they have to jump through before they can take you to court and these are usually easily defended . It would help that in your letter to them, you agree to what you owe (amount borrowed + set interest) less what if anything you have repaid. Then make an offer of repayment

Share this post


Link to post
Share on other sites

Hi

 

Some time ago back in 2011 i had a loan with convers money which i defaulted on as i had fallen ill and in turn lost my job, Now i have just received 2 emails from northern debt recovery with 2 different reference numbers for 2 loans and amounts. What is worrying me is what the emails say particularly the following

 

 

If you ignore this letter and do not make contact within 5 working days on 08 we will be left no option but to send our Recovery Agents to all addresses we have on file for you in order to obtain payment. Should this also prove unsuccessful we will be liaising with solicitors who are in the process of obtaining a County Court Judgement against you. Once this is secured we will return with a Warr ant of Execution from the County Court and certified Court Bailiffs to seize goods at 9 times the value of what you owe.

 

and

 

 

If we do not hear from you within 5 working days you will be visited at all addresses by one of our agents. To stop this please call us today on 08.

 

also i do not think convers money even exist any more as i cannot find there website any more

 

any advice would be grateful

 

thanks

Share this post


Link to post
Share on other sites

Ignore all that crap from NDR.

 

Can you post the full letter minus any personal info? As from the info you have already given, it sounds like they are on a fishing trip.

 

Don't reply to them until we advise further. NDR are a very shady company to deal with.

 

In regards to the letter you have already received, you need to make official complaints, however its best to do that when all facts are obtained.

 

As for their pointless threats of someone coming to your home, have a good read of: http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

Hi thanks for the reply the email was

 

 

Dear

 

Re loan ref:

 

We have been passed your file by our client Convers money t/a Convers Money Loan. You took a loan with them on 21.05.11. They have made numerous attempts to contact you to arrange repayment and have offered to put you on a more flexible and affordable payment plan. As you have ignored all calls, emails, letters and sms your file has now been passed on to ourselves as well as solicitors.

 

If you ignore this letter and do not make contact within 5 working days on 0843 381 0843 we will be left no option but to send our Recovery Agents to all addresses we have on file for you in order to obtain payment. Should this also prove unsuccessful we will be liaising with solicitors who are in the process of obtaining a County Court Judgement against you. Once this is secured we will return with a Warr ant of Execution from the County Court and certified Court Bailiffs to seize goods at 9 times the value of what you owe.

 

Legal and Recovery fees have been added to your file. Below is a breakdown of what you owe

 

Loan and Interest £150

term fee GBP 131.51

 

Repayments todate £0

Total £281.51

 

These fees may be reduced if contact is made immediately.

 

WE STRONGLY RECOMMEND YOU CALL US IMMEDIATELY ON 0843 381 0843. We can in certain circumstances put you on a more affordable payment plan but this requires your cooperation. This will freeze the interest and allow you to repay the balance over a more convenient period of time.

 

We, in conjunction with the Solicitors and the County Court will be pursuing you for the monies that you owe. This debt will only increase the longer you ignore it as interest will carry on accruing and Court fees and Bailiff fees will ultimately be added.

 

If we do not hear from you within 5 working days you will be visited at all addresses by one of our agents. To stop this please call us today on 0843 381 0843.

 

If this debt has already been settled please contact us immediately so we can correct your file.

 

Yours sincerely,

 

 

DEBT MANAGER - Greg Campbell

NORTHERN DEBT RECOVERY

Share this post


Link to post
Share on other sites

Theyre acting on behalf of the creditor only. Just ignore them and their petty attempts at trying to con money out of you. The only thing you should do is report them to the OFT for breach of Guidance on debt collection.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

Thanks do you know what they mean by the part that says Once this is secured we will return with a Warr ant of Execution from the County Court and certified Court bailiffs to seize goods at 9 times the value of what you owe. as i though that if it went to court the court would issue me a payment plan not give them permission to come and take stuff, sorry for all the questions i am currently suffering from anxiety and depression and this is making me 100 times worse

Share this post


Link to post
Share on other sites

Its an empty threat that they cannot carry out. Morally or legally. it is a threat used to scare vulnerable people and those who dont know their rights. Thats why it is important that they are reported and a full complaint issued with them so you can escalate it to the FOS.

 

The main thing is you have nothing at all to worry about. Just ignore it. If you want to issue a complaint and report them, we can help with it if you like. Again, dont worry about it at all. You are falling right into their trap.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites
Thanks do you know what they mean by the part that says Once this is secured we will return with a Warr ant of Execution from the County Court and certified Court bailiffs to seize goods at 9 times the value of what you owe. as i though that if it went to court the court would issue me a payment plan not give them permission to come and take stuff, sorry for all the questions i am currently suffering from anxiety and depression and this is making me 100 times worse

 

They can't do such a thing, even if a payday lender did take you to court it would be better for you anyway because you have all the evidence of the threats etc. Just keep the letters and report them.

Share this post


Link to post
Share on other sites

Hi

 

I just recieved the following the rather strong email from anti fraud and was just wondering the possabilities of any of the following happening

 

 

  • Them taking my to court
  • Them turning up to my house

 

I know these a obviously a joke of a company due to the figures they have worked out like the remaining balance being 123.456789 and the fact they tell lies IE its been registered as a default on my credit file which is lies as nothing on any file lol

Also i have now paid ten pounds over the original loan amount but they want over another £100 do i repay it all to them or not??

 

 

Dear XXXXXX

 

We are writing to give you formal notice that Convers money - Convers Money Loan legally engaged Marshall Hoares Bailiffs to recover the above debt.

 

YOU WILL HAVE OR WILL SHORTLY RECEIVE A HOME VISIT

 

We will pursue you fully for all outstanding sums (GBP xxx.xxxxxxx) including any fees we incur collecting this debt as per the terms and conditions of the contract you signed. Payment in full must be received within 4 days. DO NOT IGNORE OR THIS WILL COST YOU MORE

 

Debt GBP xxx

term fee GBP xxx.xx

Closing Amount Discount GBP x.xxxxxx

 

Repayments todate GBP xxx

Total GBP xxx.xxxxxxx

 

TAKE NOTICE: You should accept this letter as formal notification that unless payment is received within 4 days then your account will be fast-tracked and considered for the following:

Consequences of inaction:

1. Court Action legal action may be started in the County Court (or Sheriff Court if you are in Scotland) for recovery of the full amount outstanding. Any such proceedings will include additional claims for legal costs and interest which will increase the amount you will be required to pay.

 

2. Warrant of Execution or its Scottish equivalent will be applied if we successfully obtain a County Court Judgment or Scottish Decree for to enable us to seize goods at your addresses and/or an attachment of your earnings.

 

3. Register of Judgements any judgement will be entered in a public register, the Register of Judgements, Orders and Fines Credit Reference Agencies, who will supply them to credit grantors and others seeking information on you financial reputation. This will make it very difficult for you to get credit.

 

4. Credit reference Convers money have already advised the Credit Reference Agencies of your Default. This may seriously affect your ability to obtain credit in the future. Once the balance is paid in full, only then will the default be shown as "Default Satisfied".

To AVOID A HOME VISIT or further action you should PAY IMMEDIATELY

 

1. online using a card by visiting:

 

www.marshallhoares.com

 

OR

 

2. at bank either over the counter at the bank or by electronic transfer to:

 

Barclays Bank

Account Number: 93462382

Sort Code: 20-50-94

Reference: Use your mobile number (xxxxxxxxxxxxxx) as a reference

 

This debt will not go away and should not be ignored

 

You can contact us on 08433811111 to discuss your outstanding debt.

 

Yours faithfully

 

 

 

Anti - Fraud

Marshall Hoares Bailiffs

Telephone: 0843 381 1111

 

 

The content of this email should not be considered as an acceptance of any offer unless we previously review and expressly approve in writing your terms and conditions relating to the subject matter of this email.

 

The information in this email is private and confidential. If you are not the intended recipient(s) or have otherwise received this email in error, please delete the email and inform the sender as soon as possible. This email may not be disclosed, used or copied by anyone other than the intended recipient(s). Any opinions, st atements or comments contained in this email are not necessarily those of Marshall Hoares Bailiffs Limited. If you wish clarification of any matter, please request confirmation in writing.

 

Marshall Hoares Bailiffs Limited is a company registered in England and Wales whose registered address is Marshall Hoares Bailiffs Limited, 15 Lyndhurst Terrace, London, NW3 5QA, United Kingdom. Company registration number 06871092. Marshall Hoares Bailiffs Limited is licensed by the Office of Fair Trading under Consumer Credit Licence number 631168.

 

We take precautions to minimise the risk of this email containing a software virus but you should use virus checking software.

Share this post


Link to post
Share on other sites

I am assuming this is a Pay Day Loan debt.

 

It is very worrying that Marshall Hoares are being allowed to use their "Bailiff" headed paper to collect this type of consumer debt. They are not and cannot act in the capacity of Bailiff in this instance, they are merely acting as Debt Collection Agents.

 

If you have repaid this money then simply write back and tell them so in a short, bullet pointed letter.

 

Dear Sir or Madam,

 

Account 12345678

 

I am in receipt of your letter dated.. ..

 

I would advise that this account is fully repaid, in fact I would point out that the account has been overpaid by £10.00.

 

I would also bring to your attention that there are many breaches of the OFT guidelines in your letter and as such I will be forwarding a copy to the Office of Fair Trading.

 

I look forward to receiving your apology and confirmation that this account has now been closed on your files and returned to the Original Creditor - within 7 days of receipt of this letter.

 

Yours faithfully,

 

etc..


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

Sadly that is a standard form letter from those idiots. get it straight to the OFT.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Share this post


Link to post
Share on other sites

Almost identical to the email we got yesterday. They are impossible to deal with. Even though you have overpaid they will continue to harass you! Good luck!

Share this post


Link to post
Share on other sites

If you keep an eye on your email, you'll notice that you get the exact same email every 5 days for months and months.

Share this post


Link to post
Share on other sites

I would also point out to the OFT that Marshall Hoares' email/communication implies there has been some fraud committed - I believe a PayDay Loan company has recently been censured for a similar action.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...