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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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co-op Business credit card PPI *** WON ***


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Hello

 

I am going to claim back my PPI on several cards this one is a business card

could someone please help with what can be claimed , I dont understand all the

differant account charges .

 

The card was taken out in Jan 05 , the account was sold on in Jan 09 the OC has

no CCA .

02-12-2011 23;21;15.pdf

Any advice much appreciated

 

Thanks

 

Tonks

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Hi

 

I have unapproved the attachment because the way you have blocked out your personal details is not secure enough.

 

You should really block out personal information in paint or something like and then convert it to PDF.

 

If you report the post when you've changed it we can approve the attachment

 

regards

 

ims

 

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  • 4 weeks later...

Update

 

Had letter today complaint upheld

 

I sent the soc and letter R/D on the 14th Dec how quick was that , my advice to all get on with it

Im so pleased as I have a Vat Payment to pay , they say cheque will be sent in next 28 days .

 

Many thanks to ims who showed me the way :-D

 

Tonks

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  • 2 weeks later...

Evening

 

Update :

 

Got the cheque today :-D sent it to the bank only to find it is made out to

Mrs Tonka ONLY , now I have only one account which is a business account

and because its in both mine and Mr Tonkas name the bank will not except the

cheque,

 

I tried to ring the bank from which the cheque was issued but you have to enter a card

number , so it looks as if I will have to send it back and ask for it to be paid into the account

think I will get Mr Tonka to give his consent to pay it into our joint account .

 

To say im *issed off is an understatement

 

Tonks

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  • 2 weeks later...
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