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    • Hi,   I sent the email to both my local councillor and the leader of my local council yesterday evening. I didn't receive an acknowledgement email. Do you know if I should have, as I know that if you ever email an MP you always receive a acknowledgement email?   Walshy
    • Can I ask how your taking him to court with just his a trade name ?  Yes I notice hes still trading on ebay.   
    • Very good finds indeed which help to undermine their case.. And to strengthen your case take a look  look at a thread by Tom Price also at Southend airport which is several threads below yours and you will see that he won his case on the fact that he was stopped rather than parked. On top of that he had the Airports Act  1986 to quote. The relevant section is no 63 " Byelaws are covered at S.63  (2)Any such byelaws may, in particular, include byelaws— (d)for regulating vehicular traffic anywhere within the airport, except on roads within the airport to which the road traffic enactments apply, and in particular (with that exception) for imposing speed limits on vehicles within the airport and for restricting or regulating the parking of vehicles or their use for any purpose or in any manner specified in the byelaws;" That confirms that the roads at the airport are either covered by the Road Traffic Act or Byelaws neither of which is relevant land therefore  PoFA cannot apply. And  VCS should be aware of that. Another thing is that when you posted their WS you didn't include their contract which I missed at the time. However Tom Price included it in his. And guess what-the  alleged offence they are pursuing you for, No Stopping, is not included in their contract. If you look at the end of their Service Agreement [aka contract] you will a list of contravention on Scedule 1 [7] (46) PARKING/WAITING ON A ROADWAY WHERE STOPPING IS PROHIBITTED That is the nearest to what you did. But you were not parking nor waiting -you were stopped so there was no reason to issue you with a PCN as you never broke any of their contraventions. Looks like they breached your GDPR and you should include that as it carries a hefty charge £750 is not unheard of.   Have a read of his WS too which may give you further ideas even possibly to rebut some of the points VCS  make.
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

I'm waiting for a credit, but my friend is owed over £8K


Please note that this topic has not had any new posts for the last 5367 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

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Hi all.

 

I've started the process. Added up my charges for being over my overdraft over the past 6 years (only on 10 occasions) and it came to £612, which isn't that much I guess, but it will pay off most of my current overdraft!!! Overdraft interest was £223, some of which I wouldn't have got if they'd not stuck the chrges on, but I'm not holding my breath for any of that back. I was in credit for 3 of the 6 years by the way, sometimes over a thousand and I totted up the interest I got added. Do you know how much it was? 95p!!! That's disgusting. I might as well keep my money under my mattress!!! No, I do have another current account for that which i do get interest on.

 

Secondly, I'm trying to get my friend to get her charges back for overdrafts, bounced cheques and refused DD's etc. In just Oct and Sept last year she was charged over £1000, again because they slapped charges on which took the money out to leave her overdrawn and all the cheques she'd written then bounced. You know the cycle! Anyway, she reckons over 6 years they must have had charges of well over £8K. The forum has advised not to claim more than £5K to avoid court fees. Do you think she could get all the money back by doing the whole process twice claiming for the first 3 years then the next 3 for £4K each time.

 

We want our money back!..........on a mission!!!

 

If you don't laugh you cry!!!!

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Hi

 

Welcome to the forum, the more people we have on board the more strength we have to fight these unlawful charges.

 

All the best with your claims. Please keep us informed of your progress, and remember that we are all in this together. If you meet any problems, or have questions that are not answered elsewhere (and most have been), please post them to the forum.

Alan, Derby, UK.

 

 

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

________________________________

 

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

 

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

 

Advice given is purely my opinion, and is not based on any legal training.

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  • 4 weeks later...

I had a letter back from

 

Phil Beaumont

Senior Service Quality Officer

Arlington Business Centre,

Milshaw Park Lane,

Leeds

Ls11 Opp

 

Should i send my next letter just to him or to sheffield and my branch?

 

Where is the template for this letter? I can't find it. Pls help.

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Should i send my next letter just to him or to sheffield and my branch?

Could do it to either. I send my DPA to my local branch and my claim to my local branch and got a reply from Mr Alan Pretty, so replied to him.

Where is the template for this letter? I can't find it. Pls help.

All the lettrs are here:

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=33

Neil.

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Sent my LBA out on monday only to find i had a letter waiting for me when i got home!

 

They are offering me a random £475. I want to take it but also want the rest. Might write a letter saying put the money into my account and i'll be expecting the rest later and they'd better give it to me or i'll take them to court. Should i give them 14 days anyway from the final LBA date???

 

Would a phonecall be any good in the time inbetween?

 

It's almost like they're admitting they're in the wrong because they wouldn'toffer you anything otherwise!

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Don't phone.

 

Everything is better handled in writing. If you phone, they have a better chance of swaying you towards accepting lower amount, putting more pressure...

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I would suggest sending them a letter stating that you accept the £475 as an interim payment, and that you will be continuing with your action for the full amount you have claimed.

 

Then send the Letter Before Action on the date that you had planned.

Alan, Derby, UK.

 

 

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

________________________________

 

Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.

 

DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.

 

Advice given is purely my opinion, and is not based on any legal training.

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  • 1 month later...

Well, I received ANOTHER offer of £550 after I'd written the last letter. I worked out that the interest added would be £108. So I decided to ring and say that why didn't they just offer me the whole amount, which would only be another £62, but it would cost them £108 to go to court plus the costs so it wpould be better off all round. I told them they were wasting my time and theirs so let's just sort it! They had someone from the special team that's been set up ring me just now and he's offered me the full amount! £612....this will nearly clear my overdraft now.

 

I know you said not to ring but all you have to do is not give in! He didn't quibble at all this morning just asked if i'd be happy with the full amount....YES!!!!

 

Now i'm going to start with my in'laws accounts. They're owed tons more than me. It will be v satisfying!!!

 

Thanks for all your help so far. Will start another thread on progress of in-laws at HSBC and Nationwide.

 

 

xxx

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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Please note that this topic has not had any new posts for the last 5367 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

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