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Tower Credit – Took Money off my New Card

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Hi guys, Really need your advice and help on this please.I took a payday loan out with Tower Credit in July 2010 and never paid it back in full for whatever reason at the time.I applied for a payday loan with them last week and I was declined as I had an old account with them, I had totally forgot that I had taken a loan with them.Today I checked my bank account and they have taken the full amount from my new card, they got these details last week when I applied with them.I spoke to my bank to query this and they stated that if I had an agreement with them for a loan, then they are in their rights to take money from my card. I spoke to Tower Credit and they stated that they tried to contact me to advise me of the old loan I had, they also went on to say that it states in their T&Cs that if no agreement has been arranged to pay them back then they are in their rights to take the full amount from my card.I disputed this and said that surely by now my agreement with them would be void and they would pursuing repayment via a debt agency or imposing a default on my file. They said they applied for a CCJ and all the documents were sent to me.Surely this cannot be correct or legal, can it How can they save my new details and take money from it, without my permission??Isnt my agreement with the loan void ? So why can they take money for an agreement that is not in place ?I will have to check credit expert tonight, however if there is a CCJ or default on my file, are they allowed to take money from my card with permission or agreement ?Please can you advise on what I can do ?Thank you.

Edited by mister_gayle
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If they had a CCJ there would be quite a bit of paperwork and you can check this in the RegistryTrust file, they list all the CCJs in the land, if your name is not on there with Tower then they are stuffed.


Go to the police and tell them what is happening and ask to speak to the illegal money laundering lot, this is what it now is, also contact MP Stella Creasey who is after payday loan stories and wants people to give their side of the story...

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I have noticed on a couple of my Payday Loan terms and conditions that they put a clause on there about them being able to collect any due payments from any means supplied to them. I don't know if its legal for them to do it this way and it seems very sneaky to me that they have taken your new card details from a new application. I wonder if the companies share data too - some Payday Loan companies go under more than one name so I wonder if for example you had outstanding money with one would they pick up your details from a new application made with another under a different trading name. This could be another sneaky method of obtaining details, wouldn't put anything past these types of companies.

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Have a read of this




They are going to be in deep trouble soon, so any complaint you make will be worth it - Stella Creasey's office is interested in stories and has journalists lined up ready to print them, contact her asap.

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Sorry but I guess it depends on how much you owed and how much they took.

If they took what you legally owed I would imagine that they are within their rights. If they have taken more then that is theft and as sillygirl says go to the police.

The other thing to note, and I am not sure on this. When was the last communication you had from them? There are time limits on this but I doubt if you are covered.I know that my creditors send me an annual statement

Can someone help me out on this one?

Edited by Jon1965
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