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    • Thank you so much for your replies.   Yes, I have text messages from the tenant acknowledging all the visits made by the professionals (handyman + double glazing maintenance person + 4 different plumbers)   4th plumber visited the property 4 different times and on three of those occasions found the boiler turned off. The tenant claimed she didn't know anything about it and said it must have been the other tenant who did that.    I have an email from the plumber detailing each visit and he's happy to be contacted by the solicitors if need be.    The tenant claims she didn't have hot water for 10 weeks but the plumber says the hot water was always working. His letter says, with the tank having a 210L water content, it was obvious that demand was greater than supply capacity.  The plumber is convinced that there's never been anything wrong with the hot water. His opinion was further verified after his discussion with the tenant's grandfather (who was present during his last visit) and being informed that the tenant had showered at his property the night before (spent roughly 20 minutes in the shower). Just to be able to say we've done something, the plumber replaced the two working standard stats with high level stats to allow the tank to regenerate quicker. He says this is not ideal as the high level stats will cause the tank to scale at a much quicker rate and will ultimately cause the tank to fail and need replacing as the scale can not be removed. He's done this just so the water heats quicker even after 20 minute showers.  (The tenant says this has solved the problem and that they have water left after they take a shower)   Both tenants are named on the agreement. I'll ask the Estate agent about the signed documents from the original guarantors but I'm certain that we have them. Everything was done according to books.   There's literally no mention of a Vacating Sharer in the agreement. It's a 12 month fixed term contract with both names on it. We're on month 6 now.   I really don't want to keep this tenant for another 6 months but the estate agent is saying that we have no choice but to accept the "vacating sharer" agreement even though "she will have a guarantor as her references do not meet criteria"   Do I have a right to object or is the estate agent telling the truth?   Thanks again!        
    • I leave you guess how the second pair of the same boots have done, the sole and the upper have torn apart in two separate places on the same boot, about an inch in each instance, i was going to let this slide but two pair on the trot is too much.   Two pairs and we're barely half way through the season, and the astro boots only see half the games.
    • Donation made Now on to my ongoing tussle with BT/Lowell , read elsewhere   Rod
    • Make the most of using this website as we'll all be debtors prisons soon as we cant afford to live in Tory Britain 
    • Must be one or the other parking was free  so their evidence of the  written ticket ticket contradicts the reason for the Charge in their RobOclaim POC, hopefully EB will be in later with an opinion.
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mazuma

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Has anyone had any dealings with the company called mazuma? They are the ones that but mobile phones. their website has offered me a good price for my HTC but im not sure about just posting off the phone to them so was wondering if anyone has had good or bad dealings with them. cheers

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I have heard stories that when they get the phone, they claim x y z wrong with it and give you a way lower price. Google review mazuma and take a look. Also when you object to new price, the phone is missing or they return a different phone.

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They offered me a bag of sweeties for my old phone :madgrin:


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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theyve offered me the same price for my htc as ive got it advertised on tradeit so i could sell it to them and maybe sell the box and charger on ebay . ive read some reviews and they seem to be ok but want to be sure.

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I've never used them and don't know anyone that has so can't say if they are ok or not :-)


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Have you tried a retailer like CEX? They take old mobiles on trade-in, and because it's in person it's a bit easier to deal with them, and much harder for them to claim xyz is wrong with it when it isn't.

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I have used mazuma twice for my old iphones and both times got what was specified on the website and money was in my account within 3 days, I have also used fonebank for a broken iphone and again got the price on the website.I may however just be one of the lucky ones.

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