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advice please all on currys whatever happens nightmare...


tiger141
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:???: 38 days after reporting accidental damage to my daughters latop & CURRYS still cannot decide wether they will fix the Acer. Despite writing letters, & weekly phonecalls nowbody can give us info or decision, & guess what I'm still paying for the monthly "whatever happens" cover, so...where do I go...

I would also like to know if the repair is finally rejected, who Regulates "whatever Happens", ie FSA etc??

Thanks !:tongue:

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nobody regulates worthless warranties as they know they are useless in the first place

just a way of spoofing people out of money.

 

then running away.

 

if you look around

the email

ad of the CEO is on threads here

 

send him a mail

 

usually gets something actioned.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Unfortunately, if you buy from PCworld / Currys /DSG retail this is what you are up against. It's not even a case of you get what you pay for because they aren't the best value by a long way. Next time, I would encourage you to buy from a more reputable company like Amazon, where in my experience, they consider keeping customers happy, or more importantly loyal as a top priority.

 

In the mean time, my approach would be to write a letter to the store giving them a fixed amount of time to provide the level of service you were led to believe you would get when you made your purchase, and if they don't deliver, to request a refund due to mis-selling.

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