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    • Hello all, hope this is posted into the correct category.   can you help me, my girlfriend applied for a COVID test and didn’t tell me. so she told me on the day she received the test, so I asked can you book me into a drive centre and I’ll do mine there. I had no symptoms, but wanted to test just in case. So I went to test centre that evening , got handed a leaflet, done test, and gave back to centre, and drove home. now next two days I went to work as two off us are key workers on the railway, working in a bubble together. when my test results arrived at the weekend they were positive , so contacted work and work colleague to take test, which turned out positive.then isolated as advised.   not at any point was I told to stay off work, my girlfriend didn’t tell me as booked it from home for me, or test centre, or even in booklet they gave me.   now at mo I have been suspended from work, during this investigation. I have found this on government website:   There is no legal duty to self-isolate while waiting for a test result or if you live with someone with symptoms who has not received a positive test result. However, guidance remains that you do self-isolate where advised to, including in these circumstances, where there is no legal requirement to do so.   https://www.gov.uk/government/publications/coronavirus-covid-19-testing-guidance-for-employers/coronavirus-covid-19-testing-guidance-for-employers-and-third-party-healthcare-providers   They advise you shouldn’t go to work whilst waiting for a result, and of course I would of. Done this if I was told or read.   I would like some help please, as will have a disciplinary soon.   will I loose my job?   thank you           
    • That change s nothing good.   This sar is going to be revealing.
    • Sorry, just joined today   I had a fine from one of these companies   i ended up paying because i panicked but I think you have a good case     Reading thru your post, i see your point about 2 deadlines, which is confusing.   I dont know, but if I were you, i would have submitted the witness statement on the second deadline of the February 1st . I dont know why you made the same 'mistake' as the parking company and sent it your statement on the first deadline.   That would have stopped the parking company having a chance to reply.   Now that you have submitted it by the first deadline, they may sneak in a second witness statement paying attention to all the points you raised.     Who knows but wish you really good luck xxxx
    • not sure how many times this has been indicated here and in the sticky you followed to tell us about the claimform details.   you've been here +4yrs, part of cag is self help   use our search top right PCN claimform   there are 1000's of threads to read indicating our 3 - 5 line defences.   post it up here well in advance 1st before filing it - but don't do that until just before the deadline
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

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Update on the thread, I have changed banks, and am now just trying to keep Nationwide from hassling me, am paying the charge of £26 a month, just to keep me right with them.

How come they are allowed to charge for an overdraft, when I was only on a benefit last year? The FOS were no help at all, as they agreed with the nationwide.

What does the new organisation do Financial Conduct Organisation?


If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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  • 3 weeks later...
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Failed my DLA - as they wrote to the medical practitioner who did my ESA assessment.

So, even though he put me in the WRAG group, and only saw me for 15 mins, his word has carried the day.


It seems as if they have ignored all what I wrote - well not seems, they have.


I shall appeal and see what that brings.

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Guest Another Spartacus

I was put in the support group of ESA last year.


At the same time I asked DLA to review my LRC, I was already on HRM.


I also sent DLA a copy of my ESA report, in the hope that I would be awarded MRC with this new evidence.


Received the same decision of LRC and HRM for another 2 years, so put in an appeal.


I am now awaiting tribunal which is a 33 to 40 weeks wait in my area.


Good luck with your appeal

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Thanks everyone.

Can only but appeal.

No evidence was asked for from my Doctor or CPN nurse - only the person who saw me for my ESA medical.

How can anyone say a person is not fit for XYZ on seeing them for 15 mins tops.

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My experience is that it it is best not to trust them to get information but to get it yourself, if you can. At least then you know it has been done.


It may be common sense to expect them to do this but......:mmph:

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  • 2 months later...

Hey I need some help as I'm worried.


I was told to claim ESA as I have been diagnosed with Autism and also currently suffering from stress and depression. I have been claiming JSA but I was getting too stressed to the point that I was becoming sick. I got the doctors note, I have filled out the forms and have sent them off but I don't know how long to wait until I get a response for them and I have no more JSA payments being paid in. What do I do? and how long do I have to wait for a response? This whole process is making me stressed does anyone know?





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Yes, jobcentres do have a tendency to increase stress. :frown:


From when benefit centres have a completed claim form and any other info they've asked for, Med 3 (unfit) note, proof of income, etcetera, the target time for processing a claim for employment n support and getting it into payment is 10 - 15 working days.


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