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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Income support child now 16


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Evening after a little advice if I may :)

It is probably a really dense question but I'm stuck with the answer:(

 

I got a letter in the post the other day from the Income support dept, I get carers allowance and the carer premium in Income support.

 

The letter states:

I am writing to you because we need details of all the children that you get Income support for and who are already, or soon will be, 16 years of age.

 

Please let us have the information asked for on the page called Information we need. Do not forget to sign the page before you send it back to us.

 

Information we need:

Name: xxxxxxxxxxxxx

Date of Birth: xxxxxxxxxx

 

Are you getting child benefit for child (yes)

Is child still in FT education (yes)

 

This is the section I'm stuck on.

 

If yes, please tell us:

The name of the school or college child goes to ( xxxxxxxxxxxxxx)

When the course will end ?

The date of the final examination ?

What child will do after this course (Further education)

 

The question's in red are what I am struggling with, my child will be 16 at the end of the month however he will just be starting his prelims then. He has Autism and was kept back a year in school. We have not been given dates for exams yet, and even once he has done his exams he will still be continuing on at school, he can stay in school until he is 18.

 

Appreciate any advice TIA.

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You need to contact the school and request a letter from them, the date the term ends, they should know all the exam dates. You can ask for more time to get this sent back. I had to do the same last year when I was looking after my niece.

I hope that helps :)

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Dont worry its just a standard Dep 16 letter, more important if Income Support is paying for your child, just return it with as much information as you can,

usually whats put on them July 12, and returning to full time education in September 12.

 

If Income Support is paying for your son we will input a case control on your claim to check the child benefit has been reawarded again next September, we will do this next August, just make sure you keep CHB informed of him staying in full time education so there is no break in entitlement

 

If Income Support is not paying for you son then it will not effect your claim

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Thanks Mikey. :)

 

Income support don't pay for my child I get that through CTC. The reason I get Income support is because of the carer premium as I get carers allowance.

 

Dont worry its just a standard Dep 16 letter, more important if Income Support is paying for your child, just return it with as much information as you can,

usually whats put on them July 12, and returning to full time education in September 12.

 

If Income Support is paying for your son we will input a case control on your claim to check the child benefit has been reawarded again next September, we will do this next August, just make sure you keep CHB informed of him staying in full time education so there is no break in entitlement

 

If Income Support is not paying for you son then it will not effect your claim

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