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Acenden charges


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Hi,

I had a bit of a cash flow problem 6 months ago and fell into arrears with my second mortgage which is now thankfully back up to date.

 

For this i was charged 3 x £65 what Acenden call an early stage management fee.

I refused to pay the 3 x £65 = £195, and as this now equals more than 1 months arrears

i am being charged £65 every month even though my payments are up to date on my loan,

 

i currently stand at charges(arrears they call it) £325 and growing £65 by the month!!.

 

I am currently in the process of trying to reclaim not only these charges but other charges applied to my account over the last couple of years.

 

I do not want to pay this amount which in reality are charges on top of charges

 

as if i pay it might be viewed as admitting to the charges added, and as i say my payments are up to date.

Any advice would be greatly appreciated, as i have asked Acenden to freeze the charges until such a time i can go to court but they point blank refuse.

 

Thank you

in anticipation

Alfie

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get reclaiming

they are unlawful!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

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If you contact them to propose a repayment plan for the charges then they have to stop charging you the £65, have they not told you this ? If not then report them to the FSA and the OFT It seems the £65 is a common amount for ' arrears management fees'

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