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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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worried gran, advice needed


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My Grandson who lives with me hired a car and during the week

 

he had it he parked outside a Motor Sorld store that has it's own parking area,

he read the FLASHPARK sign that said it was a private parking area and was for customers and visitors only,

 

it also gave no indication about times or prices for parking, there was no machine to buy a ticket, he went into the shop to buy some brake light bulbs for my car and then went off to do some other shopping, he returned to the car within half an hour, there was no ticket given and as it was a hired car it has taken three weeks to get to me via the hire company that has charged my Grandson £35 addmin fee. What i'm reading on here is to ignore them, but if i do that the hire company will be getting further letters, at £35 a time to forward them. At the moment i cant ring the hire company till tomorrow morning to say not to fwd 'bog paper' and i'm a bit worried about actually saying it! please help, any advice welcomed:???:

P.S the charges were £65 but if not paid in 7 days it would be £85, of course that limited time has gone because it went to the hire place first. the NOTICE is dated 20th October and he recieved it Saturday 12th November

Edited by familymatters3
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ignore

 

its not a fine its speculative invoice

 

no status in law whatsoever!!

 

read some threads in this forum

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Speak to the hire company and point out to them that this is NOT a council/police issued parking fine (PCN) as therefore does not come within their terms and conditions for them to pay it on your (grandson's) behalf. Demand a refund of the £35 and instruct them that you do not require them to forward you any more of this junk mail.

 

Was the charge taken automatically against your grandson's credit card? If so, tell him to have the card cancelled immediately (claiming he has sat on it or something so it doesn't work any more). His card company will give him a new card with a new number in a couple of days usually.

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Unfortunately you will have to pay the hire company and if they pay the notice charge you will have to pay for that as well.

It is cost incurred while in your sons possession and legit as far as they are concerned.

Ask them to inform the people chasing for payment to address everything to your son and then he can then ignore then.

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Speak to the hire company and point out to them that this is NOT a council/police issued parking fine (PCN) as therefore does not come within their terms and conditions for them to pay it on your (grandson's) behalf. Demand a refund of the £35 and instruct them that you do not require them to forward you any more of this junk mail.

 

Was the charge taken automatically against your grandson's credit card? If so, tell him to have the card cancelled immediately (claiming he has sat on it or something so it doesn't work any more). His card company will give him a new card with a new number in a couple of days usually.

oh yes sorry i didn't mention that bit. on the letter from the car hire it did say they would take the £35 from his account, but the last four digets on the card they quoted are differant from

from what is on his card? something else we don't understand. i will be ringing them this a.m.

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on the letter from the car hire it did say they would take the £35 from his account, but the last four digets on the card they quoted are differant from

from what is on his card?

 

Might just be a typo on the letter. Tell him to cancel the card he used for the hire anyway

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Hi, my Grandson spoke to the hire company and asked them not to fwd any further letters from FLASHPARK on to my address because of the £35 charge but they said they will have to pass on name and address of hirer to FLASHPARK so FLASHPARK can deal with their PENALTY CHARGE direct to us. My Grandson asked hire company if they had taken the £35 charge, they said it was rejected, (obviously because of the last four digets that were differant to my Grandsons) he said he would look into it (he wont) and phoned his bank to say he has lost his card, the bank will send him a new one, so with that done it's just a case of sitting back and waiting for FLASHPARK to contact us direct. also, i have been up to the Motor world shop & carpark and taken a photo of the FLASHPARK sign which is placed in the far corner, hardly noticable because of an overhanging hedge, very naughty indeed. Thanks to those who replied to my thread and also it helped reading all the cases on this subject. i feel stronger now to deal with what's to come.

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The hire co have no legal obligation what so ever to pass on your detials to a third party other than the police ect. Also, their t & c's will not cover taking an 'admin' fee against a private parking charge. They too should be in a position to ignore any correspondence from a private concern as they have no contract with them.

 

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