Scottish Power Electric Bill

[ChrisHarding143]

Hi,

 

I have a problem with ScottishPower. I lived in a small 1 bedroom flat by myself from Oct 09- Sept-10, and I didn't get any bills whilst I was there. When I moved into the property, the Landlord did not mention anything about the bills, he just said I was responsible for the council tax, and looking back, I probably should have asked him then, but nevermind.

When it came to about 4 weeks from me moving out, a bill finally arrived, for the sum of £950-ish (not entirely sure). I was obviously gobsmacked, that after nearly a year they had finally sent me a bill, and a bill that no where near reflects my usage. So I contacted Scottish Power, and I remember giving them some meter readings of sorts but before anything could be sorted out I was in the middle of a stressful move from my flat to another one. I did make sure to send a letter to Scottish Power with my new forwarding address, also left one for my landlord. I moved to my new place, and didn't hear from Scottish Power until a year later of moving into my new flat.

I didn't hear from Scottish Power though, it was a debt collection company Buchanan Wells & Clark requesting payment for Scottish Power for over £1500!! I was annoyed to say the least, so I have contacted Scottish Power and opened a complaint with them, not expecting the complaint to go far, because who are they going to side with? Themselves.

Scottish Power have now sent me a final account bill of £1112.42 for the time I was at the property, after trying to bill me from 0ctober 2009 to january 2011. They have offered me a 18 month payment plan of £61 pounds a month, which to be honest if far to high for me, I earn a pitiful income as I am on apprentice wage and get paid £95 a week.

Also, this bill is an Estimated Bill, and its nearly £200 more than the bill I remember getting just before I moved. Surely there is something wrong here? Scottish Power want my tenancy agreement or meter reading, both of which I do not have, its been more than a year since I lived there, and I have no contact details for the landlord.

This has been a really bad experience for me, and to be honest I am not happy at the way I've been treated. Is there anything I can do to get this stupidly infalted bill reduced?? There is no way 1 person can use that much electricity in a small 1 bedroom flat, especially as I am careful with wasting energy, I lived in my parents 8 bedroom house with my 5 brothers and sisters and we had a pre pay meter, and we never got through more than £10 a week!

 

If anybody has any advice, or previous experience I would really appreciate some help, thank you for taking the time to read this very long post.

[rebel11]

Hi Chris

 

Welcome to CAG

 

The guys will be happy to advise as soon as they are available.

 

There is a Scottish Power Rep on this site, who can look into the matter for you. They should pick your thread up.

 

http://www.consumeractiongroup.co.uk/forum/member.php?292313-ScottishPower-Company-Rep

 

Further info:-

 

16) UTILITY BACKBILLING CLICK HERE

17) OFGEM - COMPLAINTS CLICK HERE

[ScottishPower Company Rep]

Hi ChrisHarding143,

 

I have also responded to your thread on the MSE forum, so if you e-mail me your details as mentioned on MSE or PM me here I will see what I can do for you.

 

Kind regards

 

Graeme @ ScottishPower