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Santander calling neighbours, denying it but SAR proves otherwise


stanleymorgan
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I've had a problem with Santander calling my neighbours regarding an overdraft. Despite several letters to them they didn't stop and it caused me and my neighbours great distress. They claim that I've given my neighbours number as a contact number, which is wholly untrue.

 

I then did a subject Access Request and found that not only do they have my real telephone number, they also have my neighbours listed as being called a dozen times. Also, they say their systems will automatically refill a missing number from the internet - presumably directory enquries as I'm unlisted but my neighbours are not.

 

To summarise:

 

I've got proof that not only were they calling my neighbours knowingly but they actually had my real telephone number and still called them after I'd asked them to stop.

 

The question:

 

To whom can I report them? ICO, CSA anyone else?

 

I wish to make a big deal out of this and I'm not prepared to let them go. I'll spend the next 10 years writing letters and complaints if required.

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Information Commissioner, Financial Ombudsman AND the OFT, all need to be advised of what Santander are doing.. and they are stupid enough to record it.. how fantastic.

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