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Well done and many thanks for coming back to conclude your topic....topic title updated. Andy -
so looks like a £200 payment from the card below to the same account?? then lloyds fwded this on to lowells. something doesn't make sense here. Bin: 546780 Card Brand: MASTERCARD Issuing Bank: LLOYDS BANK PLC Card Type: CREDIT Card Level: GOLD Iso Country Name: UNITED KINGDOM -
Hi all, Just remembered to update you on this post, my letter worked I had a full refund from NatWest in January. When I get a minute I will upload a copy of their response just need to edit out anything personal Many thanks. -
By lookinforinfo · Posted
I wonder if that means you can add an amendment to your WS. -
My son has lived abroad for 2 years. About a month ago , he had a letter from Lowell about and 'debt' from 3 mobile. A Sar to 3 was sent and a load of paperwork arrived (From Lowell) and still non the wiser, it doesn't explain where the alleged debt came from. My son has fortunately kept screen shots of the conversation with 3 when he left. The screen shots confirm that he had a monthly rolling contract and that there would be no charges , in fact, they refunded £22.00. Lowell are threatening to go to court and Three Mobile are not responding. Please can anyone advise what to do next?
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
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I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
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Natwest Bank Transfer Fraud Call HMRC Please help ***Refund in Full***
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
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