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    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cythare Cooper V Halifax Bank ** WON **


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Thanks Jonni and Andybhoy! I'll phone tomorrow.

 

Andybhoy, regarding your questions my; claim has been made in London, England. I had requested judgment to be made immediatley as Halifax had failed to respond to my Notice of Issue. The court sent confirmation of my request, dated 27th October, saying that judgment had been refered to the District Judge for directions. I was then sent a copy of the 'Judgment for Claimant (in default)' dated 31st October. Addressed to the Defendant it read: You have not replied to the claim form. It is therefore ordered that you must pay the claimant £918.74 for debt (and interest to date of judgment). You must pay the claimant a total of £918.74 by 31st October 2006.

 

Such lovely words! I just had to share them. I'll keep you posted.

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...I rang the legal dept of Halifax today and spoke to a Jamie McGill. He said that my claim was not listed with the other bank charge claims. I gave him Halifaxs' reference number regarding this claim, the name of my bank manager and the customer relation manager who had written and offered me a partial payment. He said that he would find out what had happened by contacting these people as he couldn't authorise a payment without the paperwork. Also, that he would ring the court. He wouldn't give me a time scale on when he would call me. I told him that I would apply to instruct the court baliffs to seize goods from Halifax if I did not hear back by the close of business today. He didn't get back to me. I guess I have to apply to the court on Monday morning.

 

They are certainly making me earn my own money!*%@x!

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I rang Jamie McGill in the legal dept this morning to, hopefully, avoid the hassel of going to the court for an enforment of judgment order. He had established that my case had been listed only as a complaint and that no payment could be made without the paperwork and that he would need to investigate my claim when he did see any paperwork. I asked him if would make the payment the Judgment has ordered once he saw the documents. He said the judgment had been made in default (implying it wasn't a valid judgment and open to question) and couldn't say when he would get back to me. I rang the court and they confirmed that because Halifax had defaulted they now have to pay and I should enforce that.

 

I faxed through all the documents this morning. He is now out to lunch. I think I will have go to the court now and apply for that enforcment order.

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Stop waiting for the bank to decide what to do. You need to take hold of the matter, contact the court and enforce the Judgment by way of bailiffs. There will be a small cost (totally recoverable) but they are giving you the run around and stalling on a court order.

 

Take control.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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I'm feeling quite disheartened by all this.

 

I tried one last phone call to Jamie McGill. He said he had to confirm if I was entitled to the charges that I was claiming. I pointed out that my account is computerised and access would surley be very easy for him. Also, the Judgment had been ordered in my favour. He said that if it could be proved I was entitled then Halifax would pay. He still wouldn't give me a time scale so I told him that I would be seeking an enforcement order today. He said that is what I said on Friday, to which I replied that I thought it might of been simpler to talk to him on the phone to sort this out but, infact, it had become more complicated. Additionally, it is the only course of action left to me as Halifaxs' left hand isn't sure what it's right hand is doing! He said that he could ask for the Judgment to be, I forget the exact word, overturned. He is free to do that, if he chooses. I certainly hope he doesn't!

 

I went to the court and the nice man there told me that the Halifax could ask for the Judgment to be (I've forgotten that word again), overturned. Basically, he will proberbly drag this out for as long as possible.

 

I have the form for the Request for Warrent of Execution but I feel like I'm the one they are going to say no to!!

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ADD MY CASE TO THE WINNERS' LIST!

 

Just got home to a voice mail from Jamie McGill telling me that he was obliged to credit my account the total I had claimed and he has! Fantastic!

 

Thank-you everybody who made this possible!

 

Next stop, the donation to The Consumer Action Group.

 

Chow for now.

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Well done you!

Only just started - still waiting for my statements - but every ending like this keeps me from being too scared to act.

Have a good Christmas:D

HALIFAX

30th Oct 06 - 18th Jan 07 - Success in claiming £3617.95

HALIFAX 2nd claim

5th Mar - 16th Apr - Success in claiming £176

EGG (3 accounts)

20th Jan 07 - SAR posted

17th Mar 07 - Paperwork received - bits missing

19th Mar - Non-compliance for missing bits posted

9th Apr - ICO complaint filed

BARCLAYCARD

20th Jan 07 - SAR posted

21st Mar - Statements received

23rd Mar - Prelim posted

31st Mar - Offer for £30 rec'd

10th Apr - LBA sent

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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