Jump to content


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3496 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi guys

 

Im really new to this...

 

I sent the FOS questionaire to Rbos with regards to my overdraft and tghe fact i was advised by my branch in 1998 that in order to have an overdraft i MUST have loanguard.

 

They sent me an acknowledgement letter in July and i havent heard anything since, On checking my online bank statement i noticed this

 

On 9 Sep 2011 we reduced Overdraft Loanguard for the previous period from £7.26 to £0.00.

 

They have again added loanguard payment to my account this month, I was just wondering if anyone has had this too? Im not even sure if they are going to pay me back the loanguard

 

Not sure what to do next..... its coming up to the full 16 weeks they advised it might take to investigate the complaint, i called RBos for an update today and they said they cant do this over the phone it must be done in writing....

 

any advice? Thanks in advance

Link to post
Share on other sites

Hi

 

I would drop them a line telling them when their 16 weeks are up and you expect to receive a repayment or final decision by that date. Tell them failing to comply with FSA rules will result in your raising a formal complaint to the Ombudsman and you will also notify the FSA of their flouting of the rules.

 

Regards

 

ims

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...