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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Citi / Opus / Cabot


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Hi fellow sufferers,

I have been trying to get a SAR from Citi Cards now for over two years, the present situation is as I now understand it :-

 

Citi sold account to Opus who never advised me of this (reason explained by Opus) account was in a suspense account so no interest would be charged and no statements would be sent) hence no letter to advise account was moving.

 

Opus then sold the account on to Cabot who sent me a letter to advise that they had bought the account from Opus.

I contacted Cabot and have always maintained I did't know who Opus was and they have advised me that many people say the same.

 

The big question How do I move forward and what is the legal standing on accounts being sold or transferred without being advised

do I have any recall on either Citi or Opus as neither advised me of the pending changes.

 

(foot note) Opus stated verbally that they could see this on their screens and were puzzled as to why neither they or I had ever had any communication before yesterday

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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how old is this debt?

 

tell us the history please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi The card was taken out originally with Associates s back in 2001 if my dates are right this then transferred to Citi Cards as has been with them till last year.

I believe the transfer to Opus was in the last 18 months then to Cabot in Feb/ March this year hope this helps

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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when was YOUR last financial transaction on it

and

does it show on your CRA file

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I think that i used it 2009 but not for a long time

Yes shown as default with Cabot but did show Default Citi

Never seen Opus as listing

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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I have just found an Alert on Experian that said this account was settled on 30/04/2010 I know that this is wrong but shows how things are mashed with this account.

be interesting to know who had the account then.

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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I have just found an Alert on Experian that said this account was settled on 30/04/2010 I know that this is wrong but shows how things are mashed with this account.

be interesting to know who had the account then.

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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so crapbot have brought the debt and it was defaulted by citi when?

and that now has crapbots name against it.

 

your cra file sould indicate your last payment too.

 

as for this alert

 

if its in writing from them

keep it safe and use it against crapbot then.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

No its only an alert that I found listed on Experian, I have copied it and printed it out

States:-

 

NAME XXXXXXXXXXXXXX

ADDRESS XXXXXXXXXXXXXXXXXXX

DATE OF BIRTH XXXXXXXXXXXXXXX

COMPANY NAME CABOT FINANCIAL (UK) LTD

ACCOUNT TYPE CREDIT CARD / STORE CARD

STARTED 01/10/2001

CURRENT BALANCE SETTLED

SETTLED ON 30/04/2010

FILE UPDATED ON 05/06/2011

STATUS HISTORY ( 8 )

 

but when you look at my file its gives a different story with the correct info

Please except my sincere thanks for any help... Knowledge can be dangerous but experience is priceless!

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per i'd query this with the CRa

 

ask why when you settled in april last year

the status is still showing [8] default

 

dont tell then you didnt actually settle in apr 10 though

 

see what they say.

 

it might just be a history marker

 

puzzles me

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 2 months later...

I have the same problem. I had a balance of about £1200 on Citi-cards. Never heard any further details from them after I set-up a payment plan. Now cabot have contacted me about my "Opus Credit Card" with a balance of over £4,000! My account was with Citi-cards so surely I dont have a credit agreement with Opus. Has anyone else had this problem. The amount has been rate jacked and numerous defaults applied. I am guessing with no solid credit agreement with Opus that the balance and defaults could be written off with some persistence?

 

P

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I have the same problem. I had a balance of about £1200 on Citi-cards. Never heard any further details from them after I set-up a payment plan. Now cabot have contacted me about my "Opus Credit Card" with a balance of over £4,000! My account was with Citi-cards so surely I dont have a credit agreement with Opus. Has anyone else had this problem. The amount has been rate jacked and numerous defaults applied. I am guessing with no solid credit agreement with Opus that the balance and defaults could be written off with some persistence?

 

P

 

start your own thread

se my sig below

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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