Jump to content


  • Tweets

  • Posts

    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Query about Ryan Air Charges


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6408 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Booked return flights to Frankfurt on Ryanair a couple nights ago and when I had finished booking online I was presented with the following list of charges;

 

Total for 3 Passengers

Fare Price 0.06 GBP

 

Credit card fee 10.50 GBP

 

Taxes, Fees & Charges 55.80 GBP

 

Insurance 0

Total Price 66.36 GBP

 

 

 

BUT when the confirmation arrived in the email it had the following list of charges;

 

PAYMENT DETAILS

*********0.06 GBP Adult

********57.78 GBP Taxes,Fees & Charges

*********8.52 GBP Aviation / WCHR Levy

*********0.00 GBP Car Rental

*********0.00 GBP Insurance

********66.36 GBP Total Paid

 

WTF? Firstly I was getting all sh1tty about the unannounced £10 credit card charge...now Im getting all sh1tty about the unannounced aviation/WCHR levy!

 

And...WTF is an Aviation/WCHR levy?

 

I know its a good deal and the flight times are really social BUT whats up with the different sets of charges?

 

Regards

 

Mailman

Link to post
Share on other sites

WCHR - Following Ross Vs Ryanair, Ryanair now charges every passenger to assist with its' costs associated with providing wheelchair assistance to Persons of Restriced Mobility.

 

Aviation - Covers the cost to Ryanair of insurance surcharges to cover against acts of terrorism.

 

All the charges are clearly shown on the website, you click on the details link under the Taxes, Fees & Charges item on the booking page. If you want an explaination then you can find it on here under What is covered by Taxes, Fees and Charges in my reservation?.

 

Never booked a flight with Ryanair, I refuse to fly with them, but I imagine they would have told you about the CC surcharge at somepoint as well. You do know they don't actually fly to Frankfurt but an airport called Hahn some 70 miles away?

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

Link to post
Share on other sites

All the charges are clearly shown on the website, you click on the details link under the Taxes, Fees & Charges item on the booking page.

If you book a flight and get to the confirmation page and click on the link that gives you an explanation of charges you will see the WCHR tax is not mentioned. In fact there is absolutely no mention of the tax at all...not until you get confirmation via email does the charge appear.

 

Never booked a flight with Ryanair, I refuse to fly with them, but I imagine they would have told you about the CC surcharge at somepoint as well. You do know they don't actually fly to Frankfurt but an airport called Hahn some 70 miles away?
No, there is absolutely no indication that there is a credit card charge.

 

In fact that is the whole point of my posting. The online confirmation said there was a £10 credit card charge while the email confirmation said nothing about a credit card charge but instead had the WCHR charge in it.

 

Someone tell me Im wrong otherwise Im going to pop a letter off in the mail demanding my couple quid back! :D

 

And no, I didnt realise Hahn was nearly on another farken continent! BUT Im not too concerned. The equivalent BA flight is around £200 more expensive than what I paid, not to mention we have a child so get to board first anyways :)

 

Mailman

Link to post
Share on other sites

You do get details of which charges apply as you book.

 

From the Ryanair homepage put the details for the flight on the left hand side, click on the "search for cheap flights". Then you select your flights and click on "Select and continue". You then get a page detailing the flights you have selected along with the applicable fares, taxes and charges, under Taxes, Fees and charges is a link titled "Details", a popup appears showing what you are paying for in terms of Taxes, Fees and Charges

 

Below the Total cost of Flight is the caveat "Excluding handling Fee (if applicable)". Clicking on the "Click here for new information on Handling Fees" link results in a popup appearing telling you that a credit and debit card handling fee applies per passenger along with the details of the handling fees and a platitude.

 

It does say at the top of the page "Please review everything carefully". I presume you aren't planning to take hold baggage as you'll be charged for that as well. Flying to airports well away from the place you actually want to get to is an old Ryanair ploy, I seem to remember that their Copenhagen airport was in Sweden. Enjoy your bus ride to Frankfurt :)

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

Link to post
Share on other sites

You do get details of which charges apply as you book.

The credit card charge doesnt show until after you have confirmed payment and then when you get the confirmation via email it doesnt have a credit card charge BUT a different charge altogether showing.

 

Below the Total cost of Flight is the caveat "Excluding handling Fee (if applicable)". Clicking on the "Click here for new information on Handling Fees" link results in a popup appearing telling you that a credit and debit card handling fee applies per passenger along with the details of the handling fees and a platitude.

There are three people travelling which means the £10 charge that showed online when I booked doesnt break evenly across everyone.

 

Also, there is something not quite right if you have to dig in to the bowels of a companies website to understand the REAL cost of an airfare.

 

It does say at the top of the page "Please review everything carefully". I presume you aren't planning to take hold baggage as you'll be charged for that as well.

Nope, Im rather keen on travelling light. Just have to convince the wife thats a good thing! :D

 

Flying to airports well away from the place you actually want to get to is an old Ryanair ploy, I seem to remember that their Copenhagen airport was in Sweden. Enjoy your bus ride to Frankfurt :)

Well Im sort of leaning away from going to Frankfurt and just finding some little German village to hole up in for a nice quiet weekend now :)

 

Regards

 

Mailman

Link to post
Share on other sites

The credit card charge doesnt show until after you have confirmed payment and then when you get the confirmation via email it doesnt have a credit card charge BUT a different charge altogether showing.

 

 

The c/c charge shows up in tht total when you select which sort of card you want to use

Link to post
Share on other sites

  • 2 weeks later...

Im telling ya, there are no credit card charges showing before you click on the accept button...so fark knows whats up here???

 

Even then £10 doesnt split evenly across three people AND then when you get email confirmation the charge shown is something completely different (and there is no credit card charge on the confirmation).

 

Mailman

Link to post
Share on other sites

It's not £10 though is it. From your original breakdown it is £10.50. As I have said before, on the page after you have chosen which flights you want, under "Total Cost of Flight excluding handling fee (if applicable)" is a link that says "click here for new information on handling fees". If you click on it a window appears explaining that a credit card will incur a charge of £1.75 per person per segment.

 

You had 3 people travelling - 3 X £1.75 = 5.25

You all have 2 segments - 2 X £5.25 = 10.50

 

I've done the sums on your email excerpt and it would seem that the handling fee is included in your Taxes, fees and charges.

 

When booking, after you have entered the names of the persons travelling, when you enter your credit/debit card information as you select your payment method in the dropdown box the "Total Payment Amount Including Handling Fee" changes to reflect what you have chosen. Under the label Card payment type is another link - "click here for new information on handling fees" (under the caveat "A handling fee applies for Credit/Debit cards) another window appears telling you that

 

If you use a Visa card you will have to pay £3.50

This is based on a per passenger, per sector basis

You have 1 passengers in your party and are charged £1.75 per passenger per flight

 

Had you clicked on this during your booking I have no doubt that it would have correctly reflected the fees you were about to incur.

 

I hope you don't have to cancel your journey as the fares, fees and charges are non-refundable. You may get a refund of any government taxes but they apply an administration charge so you probably won't!

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

Link to post
Share on other sites

Sorry, am I being really thick here? I can't see what the problem is, the price is the same, just the breakdown is different. Why do they owe you a couple of quid?

Mr & Mrs Bigboy

 

14/09/06 - Prelim letter sent

15/09/06 - Prelim letters received in Leeds & Canary Wharf (our branch)

29/09/06- LBA Sent

02/10/06 - LBA's received in Leeds & Canary Wharf (our branch)

13/10/06 - Received part offer - rejected

16/10/06 - MCOL issued

Link to post
Share on other sites

Sorry, am I being really thick here? I can't see what the problem is, the price is the same, just the breakdown is different. Why do they owe you a couple of quid?

 

Just about to post the same.

 

The total price paid is exactly the same, just the break down of costs is different. I sit really worth the hassle of sending off letters when the fee paid is the same

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

Link to post
Share on other sites

There isn't a problem...my original posting was more of a query about why the two different itemised bills from Ryan Air (plus I was getting [edit] over this WCHR tax which was added separately to the airfare, instead of being lumped in with it).

 

Mailman

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...