Jump to content


Right Pump, wrong Fuel


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3302 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Here's a good one. My partners son filled his car up to the brim at our local BP Garage and then experienced problems in that his car would not start. He had filled up with BP Ultimate Unleaded or so he thought.

 

Turns out it was diesel in the tanks @ the garage. We had to call out the RAC, get another company to empty the tank, drive to the next garage to get enough fuel to allow him to continue his journey and of course spent nearly 4 hours of our Sunday evening dealing with the problem.

 

BP have confirmed by email that it was their error - we have asked them to provide this admission of liability in writing which they have promised to do.

 

We are looking at our options and have had good legal advice so far:

 

Breach of contract under the Sale of Goods Act

Claim in negligence or for breach of the Consumer Protection Act 1987

 

Just in case anyone else has encountered the same problem I thought I would post this. I will let the forum know of our progress in this matter. Has anyone on the forum ever encountered the same problem?

Link to post
Share on other sites

Interesting post. You seem to have matters in hand and I take it BP are agreeing to cover all your costs?

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

Link to post
Share on other sites

The process of extracting suitable compensation is in hand - it made the local papers courtesy of the guy from Wrong Fuel Solutions getting in touch with them, he got several good quotes and a bit of free publicity for his service, he helped us out big time so pleased for him. Will be posting updates as they become available.

Link to post
Share on other sites
  • 5 weeks later...

Update - BP have admitted liability and passed the claim on to their insurers. Given the circumstances and their admission of liability we are considering court action as they are dragging their heels in settling the claim.

Link to post
Share on other sites
  • 2 weeks later...

Latest news, the agents acting on behalf of BP have offered to refund all our costs and have offered £50.00 as compensation. Given the nuisance this incident has caused us and the fact that BP have admitted liability we intend to pursue them for breach of contract under the Sale of Goods Act, for negligence and for breach of the Consumer Protection Act 1987 for supplying a defective product.

Link to post
Share on other sites

Personally, i would of expected at least another naught on their compensation 'offer'. I take it you will be writing and telling them what figure you have in mind?

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

Link to post
Share on other sites
  • 2 weeks later...

BP's agents have eventually come back with an enhanced offer of £100.00 compensation - I hope to have some legal advice on whether this is acceptable shortly and will update this posting when I have more news.

Link to post
Share on other sites

You will never get a definitive amount unless there has been an indentical claim which would give an indication of a monetary amount you could hope to get.

 

You could take the £100 but might get more in court or you could turn down the £100 and be awarded less in court.

Link to post
Share on other sites
  • 4 months later...

Update, we finally agreed on £150.00 compensation and covering full costs incurred. Thanks to all CAGers who contributed their experience and wisdom to this thread

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...