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How long does your bank keep statements ?

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Hi to all BWs.

A question that increadingly keeps coming up lately is how long the Banks keep their statements.

I understand we have some info from NWSM lately but was wondering if any other BWs would like to comment on it?

Of course I am referencing pre 2000.

And also as to whether it is archived on fiche.file or PC ?


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Guest NATTIE

Martin- I'm sure from reading the threads that I have posted you may well be aware that I suspect NatWest may well be able to go as far back as the beginnings of Computerisation back to 1991/1992. I do know the notes system of the old NatWest PLC system does that with info on charges, marketing notes, complaints and interview notes. I know that those notes can be accessed by all branch staff, that is notes re:October 2nd 2002 and beforehand.

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Thank you for that.......I do remember you hinting on this recently.

I remember you saying something about when the Rbs took over they changed things ? and that archive could be found but it would take 2 weeks or so ?

 

The reason I posted was that some claimants (tho only a few) have gone back longer.......these are the ones who have had statements and tied it all in.

 

So we can assume that NatWest and Bos actually do have them.

 

Info from other quarters is (as suspected) thin on the ground.............

If any BWs are reading this.......you dont have to contribute to the thread...or indeed the site,but there has to be some purpose to be here........why not enjoy it.

Natweststaffmember is a bank employee too.......but knows that at the end of the day.no automation could ever replace humans......no machines can look after the kids........no computers can make the dinner.....feed the dog/cat

or put the washing out on the line.

These things we take as part of daily life.........they are important simply because we have to do them.........

The difference between switching off a terminal in the bank when you finish work is probably only a security screen............I ask again and ask you hopefully when the security screen is well outta sight

 

How long does your bank keep statements ?

 

Answers please before Christmas.................:rolleyes:


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Guest NATTIE

Martin- NW taken over by RBS Group and Halifax linked to BoS.

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oops......yes.....I am getting my Scotlands mixed up lil;)


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Guest NATTIE

lol Martin

 

Martin rather than add a new post I thought I would edit my last one. NatWest can go back to 1991 when computers were brought into the branch network.

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Barclays can order copies of your statements going back 12 years

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Barclays can order copies of your statements going back 12 years

 

Wow, but if they have to order them, does that meanthey are stored by an external michrofiche company? Any BWs know how much (ball park) it costs the banks to acquire say 1 years worth of pre-6 yr statements? Just interested to compare it with what they may all quote as charge to pass on to enquiring customer.

 

Thanks in anticipation, and sooo glad you BWs are doing your crucial bit for integrity and decency! :-)


3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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or A&L, previously Girobank?

 

FWIW, I spoke to A&L with regard to a Girobank account I held in the late eighties and they had no record of it even existing.

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How long do banks have to keep details for?

 

 

 

Tuesday April 3, 2007

Guardian Unlimited

 

Q I am trying to trace an old account of my father's, who passed away over 15 years ago. I was wondering how long banks are required to keep account records?

MP

 

 

A The really simple answer here is: forever! Seriously, there is no statute of limitations for how long banks have to retain account monies. Accounts become dormant when banks have reason to believe the accountholder address they hold is no longer current - perhaps because they have had returned post or there has been no activity on the account.

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However, dormancy does not mean accountholders - or their beneficiaries - lose their rights to the funds in those accounts. Rendering accounts dormant is part of the banks' move to prevent fraud and money laundering. And it basically states that, after 15 years of non-contact, where it seems unlikely the bank and customer will re-establish contact, any funds in the account should be re-allocated to some form of social fund for community projects. Even then, the banks are required to retain a proportion of these funds, in perpetuity, in case the legal accountholder or their heir seeks to reclaim those funds - because the customer's right to those funds remains protected. In order to trace your late father's account, complete the dormant account form on the British Bankers' Association website. Even if you are unsure of all the details of your father's account, the BBA should be able to help.

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Does anyone know if the CO-OP stores info on microfiche?

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I have just received my statements from Yorkshire Bank starting from March 1995.

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Have you got any old T&Cs?


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No, I,ve asked for them but Coop haven't sent any.

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could not think where to make this post but it is already on MSE but NatWest online banking will be making changes(again!!) to the terms and conditions of which one aspect relates to statement information online. It will be available for 7 years. I believe that the date for this will September 2008/Ocober 1st 2008


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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Just to correct previous entry I made on here some time back.

 

I have my full bank statements from May xxxx 1993 and account is titled Paymaster Plus Account.

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