Jump to content


MBNA S.A.R - What a shower!


PhantomReclaimer
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6416 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Recieved response to S.A.R - (Subject Access Request) from MBNA today (2 days before the 40 day limit). What a load of rubbish these people do write.

 

They say; "As requested, we have enclosed copies of your statement information."

 

They have not provided me with what I requested. I asked to be provided with "...details (account numbers, inception and closure dates, etc) of any credit card accounts I have previously held with the bank, along with a summary of all charges made to those accounts showing the date and amount of each charge and the reason for it". They have provided partial details of the charges only, from Sept 2000 to March 2002, (the account was open for several yers and I have a statement from pre-2000 which shows a charge) and nothing relating to the other information I asked for, ie; inception and closure dates.

They go on to say; "On this occasion we have provided this information to you free of charge."

 

True, but then it's incomplete.

 

Then; "Should this information not be sufficient, and you wish to make a full data protection subject access request....., please complete and return the attached form.". "Please ensure you include the fee of £10..... and appropriate ID"

 

Astonishing! I did make a full SAR with my first letter - the fact that they chose not to charge me for it is neither here nor there. Secondly - what's this ID crap all about? They already know full well who I am or they wouldn't have sent me what they already have.

 

This is just the situation I had with Northern Rock, it's a cynical attempt to try and prevent you claiming everything you are entitled to. All this behaviour is going a long way to easing my conscience about applying interest at the unauthorised contract rate to all these schisters.

 

P.

Northern Rock; S.A.R sent 11/8/06 - Delivered. Recieved details of 6 yrs charges on 8th. Wrote back asking whether or not they hold information going back further than that.

MBNA; S.A.R sent 11/8/06 - Delivered 14/8/06

Barclays; S.A.R - (Subject Access Request) request sent 11/8/06 - Del 14/8/06

Diners Club; S.A.R sent 11/8/06 - Delivered 14/8/06. Recieved form to fill and return with fee on 17/8/06. Sent form back, delivered 4/9/06.

Intelligent Finance; Prelim letter emailed 16/08/06, claiming £318. Email recieved from "Anne-Marie" 17/8/06 saying my email has been passed to Customer Relations dept. Fob-off letter received 23/8/06, letter sent in return same day - Delivered 24/8/6 Recieved letter offer 25% settelement - refused - LBA sent. MCOL on 10th revcieved notification that they intend to defend on 13th. 06/9/2006 WON!!!!!!

Link to post
Share on other sites

Guest colliers

My 40 days is up on sunday 24/9/06 and still no sign yet from SAR request, if it is late or incomplete im sending LBA anyway giving another 7 days as stated in templates letters to get info requested and include charges etc to refund of charges

Link to post
Share on other sites

PR

 

I had the same and have sent several letters requesting full discolsure under the DPA as i orignally requested.

 

It culminated in a LBA for non compliance.

 

Ive been pretty busyin the office and am at the stage of putting an n1 in to the courts. However, i recveid a phone call from Mr Tunniclife regarding the LBA.

 

So i asked him if he wanted to deal with my LBA for charges.

 

I will speak with him regarding this as he asked for a copy to be faxed over wednesday.

 

So i reckon go through due porcess to allow you to submit a claim but dont be surprised if you get a phone call.

 

HTH

 

Glenn

 

PS when i sent him my LBA for charges I put in a schedule of costs up until today plus compund interest.

 

Since he never rang today i consider my self free to continue with action both under sec 7 and for the relcamaition of charges.

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

 

So i reckon go through due porcess to allow you to submit a claim but dont be surprised if you get a phone call.

 

 

I'd be amazed as I haven't given them my number. I purposely didn't give it to any companies as I don't want to communicate by phone - only in writing.

 

P.

Northern Rock; S.A.R sent 11/8/06 - Delivered. Recieved details of 6 yrs charges on 8th. Wrote back asking whether or not they hold information going back further than that.

MBNA; S.A.R sent 11/8/06 - Delivered 14/8/06

Barclays; S.A.R - (Subject Access Request) request sent 11/8/06 - Del 14/8/06

Diners Club; S.A.R sent 11/8/06 - Delivered 14/8/06. Recieved form to fill and return with fee on 17/8/06. Sent form back, delivered 4/9/06.

Intelligent Finance; Prelim letter emailed 16/08/06, claiming £318. Email recieved from "Anne-Marie" 17/8/06 saying my email has been passed to Customer Relations dept. Fob-off letter received 23/8/06, letter sent in return same day - Delivered 24/8/6 Recieved letter offer 25% settelement - refused - LBA sent. MCOL on 10th revcieved notification that they intend to defend on 13th. 06/9/2006 WON!!!!!!

Link to post
Share on other sites

I didnt give it to them except when i had my card with them, funny thing is they found my number even if they couldnt find my statements!!!

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...