Jump to content


  • Tweets

  • Posts

    • I've just taken another look through the stuff they sent me in response to the CPR request, the notice of assignment isn't the original , it's on a plain sheet of non letterhead paper, in fact it could have easily been typed up by Overdales, or anybody really.  On the other side of the paper are standard Lowell terms and conditions that are only half on the page. Should this be part of my defence?
    • I agree with my site team colleague above. We need to know all the facts including which company you are dealing with and an explanation of the problem. It really is too difficult to start giving speculative advice on some speculative problem that you have laid out as a generalised scenario
    • Moorcroft are sending a rep round to my house this week. What is the best way to handle this? Ignore and not answer the door or engage with them? I haven't acknowledged anything since I started on this journey and defaulted on my cards in December 2022
    • Very sorry but with the best will in the world, I don't think we can at all understand what the situation is here. Please can you try rewriting this on a word processor and maybe send a copy of what you have written to a friend and working out together so that the story is complete but as brief as possible. Maybe a list of dates as well. If you can do that and then repost your story we can have a look
    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ross123 - query for Old CoDja please


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4527 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My situation is next. I was traveling from station “A” national rail station and there are no barriers and in a rush to Victoria station in the morning to catch my train I forgot to tap my Oyster (I had plenty of money on it) and when I arrived to underground station “B” (which is two stops away from “A”) I tapped there and the TFL representative stopped me, he showed me his badge and asked for my oyster. I gave him, then he checked, and asked which station I am travelling from I told him from station “A”. He asked me why I didn't type, so I responded that I got confused where tap as I was overcharged when I was tapping three times during my previous journey from station “A”. Then he checked my previous travels which I did from (entering from) “B” underground station and he asked if I traveled yesterday I replied yes.

Then he started to question me, I was shocked and panicked and said whether I can pay the fine now, and he responded no and continued to question me and put everything in his notebook. Then he asked my name and I told him my correct name, then he asked if I have an id I said no, then he said that he might invite the police to check me I said that I have my old student card and gave him he took it and recorded it. Then he asked for my address and I gave him full address. Then he called on phone to someone, probably to confirm my address. Then I asked him again if I can pay the fine at the place and he responded no.

After that he gave my Oyster back and said that I will receive a letter in 3-4 weeks and that's it. I want to say that on that spot everyday at least 5-10 people have been stopped and fined or interrogated, and to be honest it looks for me as it became a “tourist trap” to anyone who made a mistake and lots of people are being unfairly fined.

Now the thing is I generally travel from “B” station and all my recording show that I start from there and always complete my journey. The thing is that it turns out that if you tap at “B” inside the station it shows that you entered in “B” station. Now I don't know if they include my previous travels from “B” station as a way that I have been evading previously. So I am seeking for your advice concerning next please.

 

1. Would you recommend to call TFL prosecution office and plead them to settle the case?

2. By your opinion can I plead not guilty in my case for the reason that I was rushing to Victoria to catch a train (I have a copy of my tickets to Victoria train for that day)?

3. Should I plead guilty, and if, will I get Criminal Record?

4. I work in international development sector, mainly with charities and human rights organizations, does this incident affect on my job?

5. What happens if I plead not guilty and how much chances I have in my case to win?

6. Can TFL reason that my travels that I did from (entered from) “B” station can be considered as a fare evasion?

7. In addition, I was previously fined in 2008 or 2009 (don’t remember exactly) and it was my first time travelling in London and didn't see the tapping machine and I appealed but they refused and I still paid 25 pounds, can this incident affect to my present one?

 

Please reply as you would think is most probably happen in my case, and what would be best to do for me.

Link to post
Share on other sites

I will certainly not give out my personal email address and I notice that you have posted the whole query as a private message too. I'm sorry, but I wouldn't respond to this in that way.

 

I will comment on this post if you or the site team can move it to a thread of it's own please.

 

I think this is really a fairly general enquiry, very similar to many others and perhaps any comments by contibutors to the forum may help someone else too, but such replies are unlikely to be found under this title and it has nothing to do with Court procedure.

Link to post
Share on other sites

Hello there.

 

I expect you will have more detailed replies from the guys here when they can get to the forum.

 

1. In the meantime, I do know that there is no point in contacting TfL until you have their letter and a reference number for your case. If you ring before this, they won't be able to find your papers.

 

My best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Hi Ross123, as honeybee says wait until you get the letter from TfL and try not to worry too much in the meantime. Your error was not a deliberate one you made a mistake it happens you'll probably end up paying a fine at worst

Gbarbm

Link to post
Share on other sites

Two threads merged.

 

ross123, I have unapproved your duplicate post and merged replies to this thread, please continue to post here regarding this issue.

 

Thanks.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Spell the brother's name right at least! Lol, etc etc.

 

OP started the thread, not me, spelling looks ok in my post :wink: I'll add an 's' to the title, problem solved :-)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

I want to say that on that spot everyday at least 5-10 people have been stopped and fined or interrogated, and to be honest it looks for me as it became a “tourist trap” to anyone who made a mistake and lots of people are being unfairly fined.

Now the thing is I generally travel from “B” station and all my recording show that I start from there and always complete my journey. The thing is that it turns out that if you tap at “B” inside the station it shows that you entered in “B” station. Now I don't know if they include my previous travels from “B” station as a way that I have been evading previously. So I am seeking for your advice concerning next please.

 

1. Would you recommend to call TFL prosecution office and plead them to settle the case?

2. By your opinion can I plead not guilty in my case for the reason that I was rushing to Victoria to catch a train (I have a copy of my tickets to Victoria train for that day)?

3. Should I plead guilty, and if, will I get Criminal Record?

4. I work in international development sector, mainly with charities and human rights organizations, does this incident affect on my job?

5. What happens if I plead not guilty and how much chances I have in my case to win?

6. Can TFL reason that my travels that I did from (entered from) “B” station can be considered as a fare evasion?

7. In addition, I was previously fined in 2008 or 2009 (don’t remember exactly) and it was my first time travelling in London and didn't see the tapping machine and I appealed but they refused and I still paid 25 pounds, can this incident affect to my present one?

 

Please reply as you would think is most probably happen in my case, and what would be best to do for me.

 

 

Firstly, let me say that you should do nothing until you get a letter from TfL.

 

Now, this appears to be a regular revenue barrier exercise, not 'tourist trap' as you call it and if you did not tap in an Oyster at A but travelled to B without a ticket, then you have avoided the fare between those two points.

 

Yes, if you were fined by a Court in the recent past as you suggest, they may refer to this IF they decide to prosecute

 

You appear to have sent me the whole original post again as a PM. Please stick to posting on this thread and we can respond for everyone else to see. That way, something may be of use to someone else.

 

Come back and post again when you get a letter and tell us what it says.

Edited by Old-CodJA
Link to post
Share on other sites

  • 1 month later...

Thank you for you advises.

 

I have received my letter from them recently and it is saying that they are giving me an opportunity to explain and comment about the incident. I haven't sent them my letter back and going to say that I am admitting that I failed to pay my fair and asking them to let me pay the fine and settle the case, and I told them that I was in the rush and thus forgot to tap my oyster. I am also including my ticket to my train at Victoria st that I was rushing to catch.

 

So what is your opinion? Will they give me an opportunity to settle the case? Should I call them and ask to settle the case?

 

p.s. I haven't been fined by court before. I just paid my fine immediately when I was fined in 2008 and thus the case was stopped.

Link to post
Share on other sites

Hello ross123.

 

Thank you for the PMs, but as OC has already said the forum is the place for questions. I'm afraid I'm not one of the transport gurus, so you need to wait until someone in the know arrives on the forum to suggest what you should do.

 

I hope someone will be along soon.

 

My best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Thank you for you advises.

 

I have received my letter from them recently and it is saying that they are giving me an opportunity to explain and comment about the incident. I haven't sent them my letter back and going to say that I am admitting that I failed to pay my fair and asking them to let me pay the fine and settle the case, and I told them that I was in the rush and thus forgot to tap my oyster. I am also including my ticket to my train at Victoria st that I was rushing to catch.

 

So what is your opinion? Will they give me an opportunity to settle the case? Should I call them and ask to settle the case?

 

p.s. I haven't been fined by court before. I just paid my fine immediately when I was fined in 2008 and thus the case was stopped.

 

You can send any evidence that you consider helps your argument. The TOC ticket to/from Victoria isn't relevant to the Oyster journey, but may support your claim that you normally pay fares however, an earlier Penalty Fare on record would show it wasn't a 'one-off'.

 

All you can do is ensure that your letter appears genuine and hope that you are given a sympathetic response.

 

No-one on here can guarantee what the TfL prosecution unit will do, but a genuine apology and offer to pay any reasonable administration costs plus the outstanding fare will be given due consideration.

Link to post
Share on other sites

You can send any evidence that you consider helps your argument. The TOC ticket to/from Victoria isn't relevant to the Oyster journey, but may support your claim that you normally pay fares however, an earlier Penalty Fare on record would show it wasn't a 'one-off'.

 

All you can do is ensure that your letter appears genuine and hope that you are given a sympathetic response.

 

No-one on here can guarantee what the TfL prosecution unit will do, but a genuine apology and offer to pay any reasonable administration costs plus the outstanding fare will be given due consideration.

 

Thank you for your response. So you think there is a chance that they might settle the case? What about if I call them? Will it work?

Another question for example if they anyway would want to proceed with court, and if I am pleading guilty anyway is there any point to present at court or not since I am admitting that I am guilty?

Link to post
Share on other sites

I don't want to appear rude and I realise that you are keen to resolve this, but you need to realise that yours is just one of many hundreds of cases that the TfL team will be handling every week. Try to take a little time, don't pressurise yourself or the TfL team.

 

In my experience, those who ring in demanding immediate resolution of their case will be less likely to succeed. You can ring in, but don't be surprised if they will not give a decision over the 'phone.

 

A well worded letter and prompt apology might well work. If not, Magistrates always reserve the greatest credit for those who attend Court, plead guilty and say sorry

Link to post
Share on other sites

I don't want to appear rude and I realise that you are keen to resolve this, but you need to realise that yours is just one of many hundreds of cases that the TfL team will be handling every week. Try to take a little time, don't pressurise yourself or the TfL team.

 

In my experience, those who ring in demanding immediate resolution of their case will be less likely to succeed. You can ring in, but don't be surprised if they will not give a decision over the 'phone.

 

A well worded letter and prompt apology might well work. If not, Magistrates always reserve the greatest credit for those who attend Court, plead guilty and say sorry

 

I see. Thank you for you significant help. Just what I thought as well that there is no point in calling.

Link to post
Share on other sites

I am a little confused you enter station "A" a nation rail station and fail to touch in on arrival at station "b" an underground station you touch out so at this point you have been charged £10 on your oyster and have an unresolved journey

 

Or did you try to get out at station "b" without touching out ?

 

 

Is the interface between the Underground and network rail gated ? IE do you have to go out of a set of gates for NR and then back in a set of gates to the underground

Does the history on your oyster show you normally touch in at your home station, and is this the same station you have told the inspector you traveld from that day?

Edited by cletus1
Link to post
Share on other sites

I am a little confused you enter station "A" a nation rail station and fail to touch in on arrival at station "b" an underground station you touch out so at this point you have been charged £10 on your oyster and have an unresolved journey

 

Or did you try to get out at station "b" without touching out ?

 

 

Is the interface between the Underground and network rail gated ? IE do you have to go out of a set of gates for NR and then back in a set of gates to the underground

Does the history on your oyster show you normally touch in at your home station, and is this the same station you have told the inspector you traveld from that day?

 

There is no gates at station A, its just a tapping machine. When you arrive to station B there is no gates as well but only again tapping machine. So there is no gates between these two stations. My history shows that I enter from station B, which I normally do always. But that day I entered from station A and told him that I was confused and rushed to catch my train and didn't tap.

Link to post
Share on other sites

I am a little confused you enter station "A" a nation rail station and fail to touch in on arrival at station "b" an underground station you touch out so at this point you have been charged £10 on your oyster and have an unresolved journey

 

Or did you try to get out at station "b" without touching out ?

 

 

Is the interface between the Underground and network rail gated ? IE do you have to go out of a set of gates for NR and then back in a set of gates to the underground

Does the history on your oyster show you normally touch in at your home station, and is this the same station you have told the inspector you traveld from that day?

 

There is no gates at station A, its just a tapping machine. When you arrive to station B there is no gates as well but only again tapping machine. So there is no gates between these two stations. My history shows that I enter from station B, which I normally do always. But that day I entered from station A and told him that I was confused and rushed to catch my train and didn't tap.

Link to post
Share on other sites

So when you normally enter from station "b" where do you exit? Is it station "a"?

On the day in question did you touch out at station "B" I understand you did not touch in at station "a" this will still result in an unresolved journey

Link to post
Share on other sites

The point of this being if you end up with an unresolved journey (not touching both in and out) this could have cost you more than the fare... and would support your case that it was an error

 

 

However the TOC may claim you may have travelled further than you say you had!

And if you normally travel every day from station "b" to station "y" which is on the same line but right down the other end .. this will not help your case !

Edited by cletus1
Link to post
Share on other sites

The point of this being if you end up with an unresolved journey (not touching both in and out) this could have cost you more than the fare... and would support your case that it was an error

 

Yeah I understand. It is just turns out that I tapped at interchange tapping machine. But well I was honest and going to say that I am guilty and did it for this and that reason. I am going to ask them to give me a chance to pay them their admin cost and the fine so it will save them their time and will save me from the stress. Well if they would want to save their time and would consider this they will agree, unless they are really want to bring this court and really want me to get a record. Anyway in both cases I don't see any point if they bring me to the court and charge me or charge me now without court, unless they really want me to teach a lesson which I have learned already. Anyway, they are people and hope they have sense of understanding of other people. We will see. Anyway I have stressed enough and not worried any more, it is not worse of it. I have other stuff to worry, it is not the end of the era ))

 

Thank you for all of you for support and kind advises and wish you enjoy your Christmas!!!

Link to post
Share on other sites

I read one case when a person went and they settled the case? What about if I call them? I know you already answered but still? And what are the chances that they will settle the case? I wrote on the back of the letter asking to accept my apology and offered to pay any admin costs and the fine.

Link to post
Share on other sites

I'm afraid that the only answer I can give is just as I said in the answer I gave to your PM.

 

You can only ask, if the company decide not to accept your request, that is their prerogative. If they believe that there is evidence to support the allegation of an offence, they have the right to pursue that through Court action.

 

No-one can give you any definitive assurance on here that they will allow a settlement, but you can keep asking right up until any matter is put before the Court.

 

YOU will have to give the company a compelling reason to agree to your request for any chance of success

Link to post
Share on other sites

  • 3 weeks later...

Good day everyone.

 

Recently got a mail back from the Prosecution Unit and I though "ok I am in a trouble" and expected that they will in a good scenario charge me 300-400 pounds, but I was happy to find out that they agreed to my offer and offered to settle the case by paying the outstanding fare and fare cost, which in total was less than 100 pounds. I immediately paid via phone and now I am freeman )))

 

I would like to thank for all your assistance and you significant help and thank you for this website for helping people, and my special respect and gratitude to Old-CodJA, man you rock!

 

Best regards to all,

 

p.s. If anyone will be in trouble as I was you may ask my experience and I will be happy to suggest.

 

I'm afraid that the only answer I can give is just as I said in the answer I gave to your PM.

 

You can only ask, if the company decide not to accept your request, that is their prerogative. If they believe that there is evidence to support the allegation of an offence, they have the right to pursue that through Court action.

 

No-one can give you any definitive assurance on here that they will allow a settlement, but you can keep asking right up until any matter is put before the Court.

 

YOU will have to give the company a compelling reason to agree to your request for any chance of success

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...