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    • Hello all,  During the pandemic, we all have a duty to help one another, but i feel that the current Price gouging policy of all the main public sellers such as ebay and amazon to name the biggest are actually keeping the ppe prices artificially high. and i tell you why.   pressure from bodies such as which and the trading standards in the early days to cut the price gouging listings on these platforms, has back fired!! This has now lead to a select club! being the Approved traders, as the only listings allowed to list certain ppe items, this has created a club that with ebays trending structure is keeping the prices high,   i have been at logger heads with ebay about this, they are using this policy to rip off the public, after all they take a percentage commission on every item sold.    If i try to list an item of ppe much lower that the approved traders club, my listing is rejected, and the reason given is price gouging!!!, what a joke as my listing is half the price of the approved traders and ebay know this.   they are worried that this will get out, as the conversations with the concierge service they tell me they are constantly reviewing their policy!!!. Which needs to put pressure on these companies to change the policy to create a fairer result for the public.      
    • You might want to check your contract notice as you’ll need to be given that or given legal notice under 2 years (1 week), usually instant is for gross misconduct which this doesn’t appear to be. Again need to check contract but minimum 1 week I believe legally.   I agree they should have better processes in place but they’ve terminated you for unsatisfactory performance they can do that.   It sucks but it’s not unfair, I can see a discriminatory reason posted either so I think best bet will be to look for something new.    Most likely they need to lose heads & knowing they will have to pay contributions in August chose to lose you as you have been there less than 2 years and have very little rights as a result.
    • Just to update on this, received the anticipated reply from Packlink. Still chasing hermes every week.    
    • So I gather that you sent some parcels using DPD. They arrived in an apparently damaged state so that the items can't be used. The items were returned to you and you had to refund your customer. You are now out of pocket to the tune of the entire value of the items or at least the cost of repairs. You used DPD on some kind of account/credit system so that in principle you owe the money – but you are withholding the money because they didn't carry out their contractual obligations correctly and also they caused you loss. They are now threatening to sue you and they have sent you a letter of claim. I understand that you didn't take any photographs of the damaged parcels or of the items – on the basis that you weren't informed that that would be necessary. I understand also that you have had phone calls with them – but you probably have never recorded the courts so you have no evidence of what has been said. Is this all correct? You haven't told us what the items are and whether they are still in your possession. You haven't told us whether the damage to the items makes them a total loss or if they can be repaired. You haven't told us anything about values of the items or of the cost of repairs. We need this information. Also, I hope that you won't mind too much when I say that your failure to take photographs on the basis that nobody had told you to do it – shows a certain level of naïveté and your lack of evidence may become a problem if they do issue proceedings and you have to defend yourself. I suggest that it is axiomatic of any kind of dispute of this nature that you would start acquiring and storing evidence from the outset – and photographs are certainly going to be the minimum kind of evidence that you would require. You also haven't told us the value of the invoice sum which you are withholding. Although your post is pretty long, it seems to be pretty scant on some of the essential information. If you could please respond to these questions and then we will try to give you advice as to your position and the next step.
    • sar vanquis   sar express gifts cards.   too    
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies

the spreadsheet thing !

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hi very very new to this just reading all the info before i fire off my 1st letter.

i have all my info of charges from first direct online, so do i still need to send the data protection act letter ?? and when working out my charges does this have to be in the form of a spreadsheet or can it just be self explanatory wrote out by myself like in list form ???:confused:

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If you have all your statements and have worked out how much you have been charged, then you can go straight in with the preliminary letter.

I did a simple list for my schedule charges too.

The date, the reason (if there is one, quite often just says "charges as notified") and the amount.

Hope this helps.

Halifax settled

Halifax (again) settled

Nationwide settled

Natwest settled

Don't forget to donate to this site, they gave us the backbone to put up a fight, we've learnt how to reclaim our rights and proved banks are all nothing but........ rubbish <wink>

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just what i needed to know thanks a million :p

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