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Hey all,

 

Just a quick question. I have requested my statements from halifax and am waiting patiently. You have to give them 40 days to reply, that's what it says in the letter legally anyway. However it seems (reading the threads) that fairly frequently after the 40 days period they have misplace these letters and you have to wait again. Is it worth checking they received the request and are infact posting the statements? What has everyone else done, waited or checked beforehand?

 

Thanks everyone :cool:

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You are entitled to start the forty days from two working days after the date of posting, as long as you have provided them with the DPA fee in that letter. Has the fee been cashed yet? If it has then they've had the letter. Was it recorded, and is it showing as signed for? (Not always a guarantee becuase it often doesn't get updated). You can phone and check if the fee hasn't been cashed within a week of the letter. If it's getting towards the 40 days, call them and point out that they are running out of time and the target date they should be aiming for.

Jeep (The Wife & I)

Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06

Halifax joint a/c new charges £1100 - LBA sent 02/08/06

Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)

Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far

Halifax Visa (#2) Data Protection Act sent - refunded £170

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hey, thanks Jeep. I have spent today chasing. They claim they sent them out weeks ago but that is not true as I have't received them so I have put another request in. I am also trying to get statements from lloyds as have a closed a/c with them where I received loads of charges. They are proving even harder to pin down but am keeping at it. Thanks for your advise, seems you are doing well and the Halifax actually pay up.. hope I do as well as you!

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