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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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CRA Reports - HFO & Welcome Finance


ryjayel
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Hello

 

Thanks for the replies, nice to know there are other voices out there! The claim is by Welcome Finance, submitted by Hegarty LLP. IND have sent threat letters.

 

The date of the summons is 7th August, so 5 days is 12th August, 28 days from there is this Sunday 9th September. I have done AoS with intention to defend all of it.

 

My defence is as follows thus far:

 

 

  • The PPI of £496.65 was a fait accompli - He was given no option by the broker, it was mandatory if he wanted the loan.
  • The offer of settlement was rejected entirely.
  • The SAR request was not responded to properly the first time, I had to write again to get a proper copy of the agreement and then again to chase missing items which was duly ignored.
  • No default notice was ever received and the one in the SAR is pretty standard.
  • The APR (variable) was 65.57%, then there is a second box that says 'rate of interest per annum' and that is 60.10%. But the statement we subsequently received after the SAR gave a current address says 48%. I'm not up with calculating APRs and interest but so far as I can see its all a little 'made up on the spot' and I'd like to investigate further.
  • There are £90 worth of charges for telephone calls (£10 a time)
  • There is £40 for unpaid DD's (£20 a time)
  • We have offered a very 'generous' settlement of the £3854 (all in one go if needs be) they are claiming before court interest and costs, that has been point blank turned down.

The negatives are that the credit agreement appears sound (except the iffy APR), I have a raft of paperwork from the SAR.

Should I scan and upload the credit agreement, the default notice and the statement for everyone to see?

Thanks

 

Ryjayel

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the claimant claims for sums due under a/various credit agreement/s related only to money regulated by the consumer credit act 1974 entered into between the claimant and the defendant.

 

the agreement/s was/were terminated upon the defendant failure to comply with the terms of the agreement/s.

 

the claimant complied with section III and IV and annex b of the pd pre action conduct.

 

and the claimant claims:

personal loan account number xxxxxx balance of 3854.00 as of 19/2/09 interest under s69 of the county court act 1984 at the rate of 8% a year from 19/2/09 to 7/8/12 of 1068.56 and also interest at the same rate up to the date of judgement or earlier payment at a daily rate of 0.84 and costs.

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Yes sorry, the original thread was about two balances, the HFO one has since died and the Welcome Finance claim has progressed to this stage.

 

What I need to do is put together a defence for MCOL and sharpish as I only have until Sunday to do it. Can anyone help point me in the right direction based on my defence points above?

 

Much appreciated.

 

Ryjayel

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Can i just ask - have you made A formal CCA request for this agreement, and if so what did they send? (Upload docs if you can)

Can you also upload the Default Notice.

 

Experience of Welcome tells me two things - the DN will not be compliant and probably neither will the CCA request. Both are statutory bars to enforcement and will form the basis of your defence if i am right.

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hiya all and thanks for weighing in!

 

yes the cca in post 7 was send after my SAR. Although I had to follow up with a letter demanding a full one without an obscured area. I will post the DN this afternoon.

 

He was never given a choice over the ppi! he couldn't have the loan unless he took the insurance.

 

thanks for the point to carey vs hsbc. I will read up on that today!

 

can anyone point me to any defence construction posts?

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The journey back to a decent credit file is much longer than the path it took to ruin it!

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Hi Everyone

 

On 08/09/11 I sent them a CCA request

On 10/09/11 I sent them a SAR - mainly because I wasnt sure the CCA would help much as we were blind as to the nature of the debt.

 

They replied to the CCA with an agreement with a band through the middle of it saying "CPC View Evaluation", suggesting they hadn't bought the software they were using! It came with a copy of T&C's.

 

The SAR then arrived with the following:

 

  1. Default Notice and accompanying letter (never received in the first place!)
  2. Copies of ID taken at the time of the loan
  3. DD Mandate and other bits of gumff
  4. Credit Agreement and T&Cs (this time without that band through the middle)
  5. Five pages of contact notes on his account

I then wrote back to them on 6th October stating that they had omitted from the SAR:

 

  • Notice of assignment if any (they maintain the debt I think but have instructed IND to do all the talking)
  • Any and all PPI docs - all of which were noticeably absent
  • Collection charges breakdown etc etc
  • Fees levied by others
  • DPA fair use notice
  • List of 3rd party agencies data disclosed to
  • All statements throughout the period
  • Termination notice

We then received a loan statement shortly after, from Mack Hall

 

Then we received a letter from Welcome stating they gave me all they have, refused to give me commission and broker details and thats that!

 

Then another loan statement in April of this year and several chasing letter from Mack Hall etc.

 

I believe the NoA was February of this year, threatening court action via their litigation agents IND. Should it have a particular layout?

 

Then a letter from Welcome introducing the FSCS and asking if I wanted to pursue a PPI claim via them (because of Welcomes financial problems)

 

I sent another letter in the June stating they had failed to comply with a legal request (SAR) and they never bothered to reply.

 

Finally - the N1 court claim arrived.

 

Incidentally, that 'tick' in the PPI box on the agreement, is a computer generated one (the one that looks like the division sign). He wasn't even told about the PPI, they never discussed options with him!

 

I'm going to have to speak with Welcome about an extension to submit my defence, its too much to do before the week is out.

 

Ryjayel

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Oh and yes all letters I have, including recorded delivery receipts for most - some might have slipped into my business accounts so I will have to look through.

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The journey back to a decent credit file is much longer than the path it took to ruin it!

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Hiya DonkeyB

 

Sorry, exactly how is it 'bingo'... I'm a idiot...

 

Ryjayel

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The journey back to a decent credit file is much longer than the path it took to ruin it!

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From what you are saying it appears they have not fully complied with your CCA request.

 

To comply they need to send you a legible copy of the agreement

A legible copy of the terms and conditions ( can you upload the T&C's they sent you? - Welcome do not keep copies of the back of the agreements - I have a statement from their head of compliance saying as much - so we need to see if they are the correct ones)

They also need to send you a full statement of account showing all charges and payments made.

 

Here is a copy of what they need to send to comply.

 

Can you also upload the Default Notice - if it does not comply then they cannot enforce the debt.

S.78 request requirements.pdf

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I sent a CCA request dated 05.09.11, arrived 09.09.11 at 8:23am

 

In response, they sent back, arriving on the 19th the attached, which is basically a copy of the agreement and a copy of some T&Cs which have a wide obscure bar through the middle of them. See the attached.

 

I was going to write back but a few days later the SAR arrived, with the same documents but this time no such bar.

 

The SAR letter stated that a statement of account would arrive separately, which it did at the end of the month, but note that this was not in response to my CCA.

 

As I said before I then wrote back and said 'hang on, stuffs missing from the SAR request' to which they replied they had given me everything they have.CCA response 2a.pdf

Welcome Default a.pdf

Welcome Default Letter a.pdf

CCA response 1a.pdf

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Barclaycard & Barclays Bank Done! :whoo:

The journey back to a decent credit file is much longer than the path it took to ruin it!

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If they send you everything they have then they have complied with your SAR - the problem is that Welcome used to lose a lot of paperwork, (convenient ?) They have been fined £150,000 for their lapse practices.

 

http://www.bbc.co.uk/news/business-18723038

 

The Default Notice is not compliant - it gives you 14 days - but it must give you an actuall date to remedy by. That means that the Court cannot enforce the debt until they send you a compliant DN. That is a total defence in Court (see Brandon v Amex).

 

Also, as it stands, that CCA response is not compliant - how can you read the terms and conditions with that big notice obscuring the middle of it. if they did not send you a statement as part of their CCA response then it fails for that reason also.

 

I can't see a right to cancel either the agreement or the PPI.

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