Jump to content


Lack of pool time breaches terms of contract?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3534 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I joined LA Fitness in February and told them that I was joining the club so that I had unlimited daytime use of a local swimming pool. I am not interested in going to the gym as I have chronic joint problems. In the last month, LA Fitness has allocated hours a day to outside agencies for swimming lessons and externally run aquarobics sessions, meaning the pool is unavailable daily from 11.30-1.30 and 3pm to 6pm. When I complained, they said one lane was available to members throughout most lessons. However, this 15m long lane is only wide enough for one swimmer at any one time. For some of the time, the lane goes widthways which means it is only 4m long!! I told LA Fitness that I considered they had materially changed the terms and conditions that I signed up to, as I can no longer visit the pool whenever it suits me, but they say that as they provide this 'lane', I have no legal reason to be able to cancel my contract. Can anyone help with this? All opinions gratefully received! :|

Link to post
Share on other sites

Hi Golfer and welcome to CAG

 

You joined the gym to use the pool and did so happily until a month ago.

 

Recently, during certain hours, your use of that pool is limited to a single lane running lengthways and sometimes less, with it running widthways.

 

I would certainly say this is a significant restriction on your ability to enjoy the facility.

 

If the restrictions have been brought in recently (in any event, since you joined), then this is a material change to the facility they provide.

 

Accordingly, I would cancel my membership on the basis that they have significantly restricted the facility which you joined the gym to enjoy.

 

Write to the gym confirming this and tell them you are cancelling your DD mandate immediately. Drop this letter in to the gym and ask a member of staff to sign a receipt for it (which you'll print and take with you for them to sign).

 

Send a copy of the letter to the gym's HO by Recorded Delivery.

 

Write to the bank confirming your instruction to cancel the DD with immediate effect.

 

LAF are likely to disagree, refuse to cancel and continue to demand payments. They'll then pass it on to their Debt Collection Monkeys who we'll help you tp deal with in due course.

 

Read other threads here to see how others are dealing with their gym membership problems.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...